Dispatcher

OBJECTIVE
To obtain a full time position.

EDUCATION
South Texas College ••••• McAllen, TX
Associate of Applied Science in Nursing••••• Expected Graduation •••••

EXPERIENCE
Rays Transportation••••• Mission, TX
Coordinator ••••• May ••••• August •••••
Dispatched drivers to multiple locations for freight pickup or deliveries
Check on drivers daily, report their locations and other updates back to freight customers
Matched up trucks with freight customers services and needs
Established and maintained effective working relationship with customers for dedicated shipments and better customer services
Twenty-four hour emergency dispatch
Prepared freight paperwork including billing, invoice, payroll, driver pay rate, and aging report
Run drivers route for best possible estimate time of arrival
Coordinate a marketing strategy to maximize company profit by providing an excellent miles per rate and outstanding customer services
Make personal judgment and initiative to develop an effective and constructive solutions to challenge and obstacles in import/export activities and procedures

Pats Truck Brokers and CMC Trucking ••••• Pharr, TX
Dispatch ••••• October ••••• May •••••
Dispatched drivers to multiple locations for freight pick up or deliveries
Check on drivers daily, report their locations and other updates back to freight customers
Matched up trucks with freight customers services and needs
Establish and maintain an effective working relationship with customers
Twenty-four emergency dispatch
Prepared freight paperwork including billing, invoice, and driver pay rate
Run routes for drivers for best possible estimate time of arrival
Interacted with new drivers for possible employment and provide them with dispatch information concerning their pick up or rates

Big Boyz Toyz ••••• McAllen, TX
Sales Assistant ••••• December ••••• March •••••
Assist customers with information regarding products sold in the store
Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison to optimize quality of service, business growth, customer growth, and satisfaction
Assemble radio controlled cars (r/c), trains, slot car tracks, and other toys for assembly and demonstrations
Received cross-training in all aspects of retail business. Gained training to run self-sufficient business by overlooking exchanges/refunds, sales, inventory, and cash register
Responded and followed up sales inquiries using appropriate methods
Planned and implemented shop merchandising, layout, and customer traffic flow to maximize sales, customer satisfaction, appearance, and image and ergonomics for customers
Managed, maintained, and reported all necessary all merchandises and non-merchandise stocked.
Performed demo of radio controlled cars (r/c), slot cars, and other toys for demos in a controlled and safe environment

Justice Of The Peace Pct. 4 PL. 2 Judge Mary Alice Palacios Edinburg, TX
Court Clerk ••••• February ••••• November •••••
Performed clerical and secretarial duties, filing sensitive documents, attended court appointments, and answered phone calls
Used various types of electronic data, word processing, and information processing technology to obtain, originate, verify or modify information in areas such as case management, document review, maintenance of court or administrative records
Assist Judge in Juvenile Truancy Court or adult magistrates
Prepared court documents including orders, warrants, decrees, summonses, conditional discharges, violations of probation, notices of appearance, written consents of guilty pleas, and other court forms to be submitted to the Judge for signature
Communicated with outside agencies including police, probation department, defense attorneys, and mental health clinics to coordinate the courts activities with said agencies
Collected fees and other payments or deposits made with the court, prepared reports and court forms, and processed petitions and warrants
Cross trained for various job duties as needed or requested


Remedy••••• McAllen, TX
On-Site Coordinator ••••• November ••••• July •••••
Manage over ••••• employees for assembly line work
Established a safe work place for temporary employees under OSCA rules and other regulations followed by plant
Surveillance and reporting on health and safety practices and systems.
Twenty-four hour emergency on call

Edinburg Police Department ••••• ••••• Edinburg, TX
Clerk Typist 1 ••••• August ••••• September •••••
Held various positions throughout the department and was cross trained in communications, recording keeping, evidence, including but not limited to office duties as needed and other departments within the department
Prepared criminal court cases for the District Attorneys Office for court proceedings on alleged suspects based on the Texas Penal Codes (Texas Criminal Laws and Statues)
Prepared criminal complaints for Defendants for the Municipal Court Judge for hearing, arraignments
Prepared witness (victim) statements, Affidavits and assorted paperwork for pending criminal and noncriminal cases
Prepared narcotic search warrants for execution and kept all sensitive material in the case in a secured location
Dispatched patrol officers, Detective, and I.D. Detective to specific locations for investigations or emergency call for services
Prepared Juvenile courts cases for court hearings, on alleged juvenile offenders
Identified, tagged, and filed highly sensitive criminal and noncriminal material (documents, etc) and photos in a data base for filing. Including sensitive criminal evidence in major cases (including controlled substances, illegal weapons, firearms, narcotic paraphernalia, and anything that could be used in a criminal case)
Ran criminal background checks through Local and Federal (NCIC) computer system. Also checked local law enforcement agencies for criminal checks

SKILLS
Computer Literate: Microsoft PowerPoint, Word, Excel, Outlook, Word Perfect, Internet Explorer, PC Miler, and Mac
Bilingual: English and Spanish.