Employee/Labor Relations

A seaso••••• management professional with over ••••• years of extensive Human Resource experienced in labor relations in both the private and public sectors. Skilled in negotiation, mediation and interpretation of multiple collective bargaining agreements, policies and employment labor laws. Also, an expert in manpower utilization, conflict resolution and grievance handling up to and including arbitration. Knowledgeable in all facets of human resource management including staffing, performance management, safety and payroll issues. Computer literate in Microsoft Office Suites (Outlook, Word, Excel, Access and PowerPoint) with some PeopleSoft, Adobe Acrobat and various HRIS systems. •••••TEMPORARY WORK EXPERIENCE•••••City of Clearwater LABOR RELATIONS ANALYST •••••/••••• •••••/•••••/•••••
Assist in the negotiations of collective bargaining agreements with city employees represented by the International Association of Fire Fighters (IAFF), the Communications Workers of America (CWA) and the Fraternal Order of Police (FOP). Handle grievances and disputes, work with legal counsel and assist in all human resource activities for both union and non-union represented employees.•••••Greenway Ford SALESMAN •••••/••••• •••••/•••••
Sales and service follow up for customers purchasing new and used automobiles.•••••Elite Services FINANCIAL CREDIT SCREENER •••••/••••• •••••/•••••
Qualify selected candidates for possible reduction of overall credit debt without altering there current credit card status or damaging their credit. •••••K-Force DEPLAYMENT TECHNICIAN •••••/••••• •••••/•••••
Responsible for ensuring accurate records of computers received, placement of units to the proper building/floor/cubical, the removal and storage of older machines/monitors and accessories, and the removal of trash. Managed 2 6 material handlers, supported technicians to ensure seamless deployment of ••••• ••••• units per night and ensure safe storage of data until such time as the drives could be wiped.•••••MANAGEMENT WORK EXPERIENCE•••••Jacksonville Airport Authority EMPLOYEE RELATIONS MANAGER (••••• •••••)
Primarily recruited to implement a performance management program, review and edit current policies and practices, staffing of both exempt and non-exempt employees and spearheading union contract negotiations with the Fraternal Order of Police (FOP) and the International Brotherhood of Carpenters and Joiners (IBC) unions with the assistance of legal counsel.•••••CSX Transportation LABOR RELATIONS MANAGER (••••• •••••)
Researched, prepared and arbitrated over ••••• disputes with a potential liability in excess of $••••• million. Contract negotiations, application and implementation. Interpretation of collective bargaining agreements and safety rules and regulations under the Department of Transportation (DOT), the Federal Railroad Administration (FRA) and with the Occupational Safety and Health Administration (OSHA) regulations. Administration of benefit plan, payroll, staffing, conflict management, organizational development, change and performance management. Handle arbitration, negotiation, grievances, discipline and other conflict resolutions. Implemented a database system for researching arbitration decisions and tracking trends concerning the nature and origin of grievances. Interpreted over ••••• separate collective bargaining agreements in ••••• different unions including national agreements and memorandums of understanding. Prepared paralegal briefs citing extensive precedent in defense of the companys position.•••••CSX Transportation MANPOWER ADMINISTRATION MANAGER (••••• •••••)
Responsible for meeting all manpower requirements including attrition forecasts, tracking seniority movements and position descriptions. Projected real-time hiring based on demographic information developed. Maintai••••• a real-time database of employee work histories, seniority status, personal contacts, vacation entitlements, personal leave days, bereavement leave, attendance history, pay rates, training and qualifications. Tracked the seniority movements of over 7,••••• contract employees nationwide. Key liaison for the transition and incorporation of over 3,••••• employees as a result of a merger. Performed extensive on-site job evaluations to reduce work redundancy at various locations. Managed an Assistant Manager and three staff employees. Developing long and short-term strategic planning initiatives. Reduced absenteeism by •••••% through implementation of attendance controls. •••••CSX Intermodal ASST. MANAGER HUMAN RESOURCE/LABOR RELATIONS(••••• •••••) (••••• •••••)
Recruited specifically to handle all Human Resource and Labor Relations functions related to the creation of subsidiary, CSX/Sea-Land Terminals Company. Spearheaded the companys Safety and OSHA Compliance Committee. Coauthored company Safety Rule Book. Provided nationwide staffing of contract employees for ••••• separate terminals (over ••••• individuals over a one year period). Developed and implemented a successful union avoidance program. Managed two staff employees responsible for new-hire orientation and administration of contract benefits including •••••K, Health and Welfare and Dental Plans. Assisted in the negotiation of multiple collective bargaining agreements under the National Labor Relations Act an under the Railway Labor Act. Assisted Legal Counsel in defending the companys position in litigation concerning alleged violations of EEO, ADA, FMLA and other employment laws. Established a uniform policy with a recognized rewards program for perfect attendance.•••••CSX Intermodal CUSTOMER SERVICE SUPERVISOR (••••• •••••)
Responsible for the tracking and delivery of containerized freight nationwide for all high-profile accounts. Coordinated operations between international shipping companies, multiple railroads, contract drayage companies and outside vendors in the door-to-door delivery of freight within the United States, Canada and Mexico. Provided customer support in resolving disputes concerning per diem, freight damage and delayed shipments. Worked as liaison for Labor Relations in the elimination of the headquarters collective bargaining agreement.•••••CSX Transportation ARBITRATION/RESEARCH ANALYST (••••• •••••)
Provided research assistance through document and data storage and retrieval. Formulated a cost effective method of tracking grievances by year, craft and company. Provided statistical cost analysis of pending grievance liability for budget projections. Administered a data retention system for multiple warehouses. Performed critical research assistance to Senior Management and Legal Counsel in defending the companys position in a multi-million dollar lawsuit concerning unfair labor practices.•••••MECHANICAL WORK EXPERIENCE•••••CSX Transportation MECHANICAL DEPARTMENT (••••• - •••••)
Worked five years in heavy locomotive repair in Jacksonville, FL. When the mechanical repair shop closed, I was transferred to Waycross, Georgia where I worked four plus years performing running repair of locomotives before being promoted in ••••• •••••Seafarers International Union MARITIME ENGINE ROOM (••••• •••••)
Positions Held Include: Diesel Maintenance Engineer; Asst. Diesel Engineer; Deck Engineer; Fireman, Watertender & Oiler, and Deck/Engine Utility. Power plant experience includes steam, diesel and turboelectric. Mentored in union education at the Harry Lundeberg School of Seamanship by Michael Sacco, current President of the Seafarers International Union.•••••EDUCATION, CERTIFICATIONS AND ACHIEVEMENTS•••••Bachelor Business Administration: University of North Florida; •••••
Associates in Arts: Florida Community College at Jacksonville; •••••
Microsoft Windows •••••, •••••, •••••, ME and NT
Microsoft Outlook, Word, Excel, PowerPoint and Access
Adobe Acrobat (full version)
Peoplesoft, Abra, ADP, JD Edwards, Custom Mainframe HRIS
Cardio Pulmonary Resuscitation (CPR); National Safety Council; •••••
Introduction to Six Sigma; •••••
Arbitration Preparation and Presentation-NRLC; •••••
The ••••• Employment Law Update; American Management Association; •••••
Hazardous Material Training; ••••• CFR Part ••••• Subpart H; •••••
Case Preparation & Presentation- NLRA; American Arbitration Association; •••••
Targeted Selection Recruitment Training; •••••
Labor Relations Principles and Practices; NRLC; •••••
Certified Railroad Machinist; Railway Educational Bureau; •••••
Certificate of Achievement Diesel Engine Technology; Harry Lundeberg School; •••••
U. S. C. G. Chief Pumpman Endorsement; •••••
Certificate of Achievement Fireman, Watertender & Oiler; Harry Lundeberg School; •••••
Certificate of Graduation Basic Maritime Training; Harry Lundeberg School; •••••
Certificate of Firefighting Training No. •••••; Military Sealift Command; Earle, NJ •••••