Events Manager

EXPERIENCE

January ••••• - June •••••, ••••• Fairmont Hotel and Resorts Chicago, Illinois

Assistant Manager of Food and Beverage Operations for the following functions:

Convention Services
* Coordinating with complete responsibility for the Department Director and four Convention Services Manager.
* Responsible for managing my own accounts and planning/executing all activities for their events at the hotel including room meeting requirements, all food and beverage requests, etc.
* Responsible for executing events within budget guidelines and maximizing to profitability goals.
* Responsible for tracking and managing the pick-up of my group room blocks to assist Sales with determining the number of sellable guest rooms. The same function also helped me better estimate the forecast, turnout and sometimes success of a future program.
* Responsible for making best use of meeting/event space in order to increase space availability and raise the overall revenue.
* Responsible for forecasting and budgeting monthly for my own accounts.
* Developed sales leads and produced committed clients to be turned over to Sales Department.

Aria Restaurant, Aria Bar and Lobby Lounge
* Responsible for assisting in the management of staff of ••••• to activities to include employee testing and performance audits and best product training.
* Responsible for daily analysis of finances to include average check, Y-T-D revenue vs. previous year, and financial performance vs. forecasting.
* Responsible for developing and implementing restaurant employee training to introduce new menu items, wine pairings; customer selling techniques were stressed to maximize restaurant/bar revenues.
* Responsible for planning/execution of receptions and private dining events in the Aria Restaurant and Lounge for various commercial accounts.

In Room Dining and Refreshment Center
* Acted as interim Department Manager for ••••• days.
* Assisted (or totally responsible) for the management of a staff of ••••• Activities to include product training (wine, menu items, etc.), coaching/counseling/discipline (within union guidelines), auditing performance as defined by hotel standards and achieving productivity levels vs. budget requirements.
* Responsible for departmental finances including budgeting and forecasting as well as tracking all operating expenses vs. annual budget, daily financial roll-ups, etc.
* Planned and executed corporate and social events of up to ••••• people. Responsible for menu planning, staffing, facilities choice/preparation and event profitability.

Professional Achievements:

* Received the Award of Excellence for providing above and beyond guest services while managing a large corporate event.
* I successfully managed a four-day conference for several major pharmaceutical corporations in conjunction with a citywide conference; producing record-breaking revenue for the food and beverage outlets.
* Nominated and elected Service Plus Committee Chairwoman for two years by the members as well as the Companys Executive Committee.

Previous Experience

January ••••• - December ••••• Pluton Restaurant
Chicago, Illinois

Managers Assistant for this once fine dining critically acclaimed restaurant
* Responsible for preparing and daily updating of the rolling •••••day business forecast.
* Act as liaison in communicating client meal and wine requirements to the Chef and Sommelier as well as validating customer satisfaction.
* Responsible for screening of all resumes for all front of the house applicants as well first day training of the staff.
* Responsible for the booking, planning and implementation of all private events.

Lloyd Creative Staffing Des Plaines, Illinois
Sales Specialist

Marshall Fields Chicago, Illinois
Sales Associate in Womens Apparel

EDUCATION

September ••••• - June •••••
DePaul University Chicago, Illinois

* B.A., Sociology
* Awarded by The National Deans List for high standards of academic excellence, community
Leadership and positive performance.

June ••••• - August •••••
Scuola Leonardo da Vinci Rome, Italy

* Studied the fundamentals of Italian through a private language program in Rome.

AFFILIATIONS/ORGANIZATIONS

••••• Present
Y-ME National Breast Cancer Organization Chicago, Illinois

* Active volunteer for numerous Y-ME events; such as the Annual Fashion Show & Luncheon and the Wine Crush in Old Town.
* Promoted Y-MEs message as a member of the Young Professionals group.
* Served on the Board of the Advocacy Committee in •••••; playing a role in developing and executing the determined action plan.
* As a Board member of the ••••• Town Hall Planning Committee, I assisted in the development of The Shadows that Surround us: The Environmental Influences on Cancer in the Chicago land Region meeting.
* Founder and team captain of the Benevolent Beauties, we have successfully raised $•••••,•••••+ for the annual Y-ME Race to Empower. With that leadership role, I have helped educate and train my teammates on how to improve their fundraising and recruiting tactics.

ADDITIONAL TRAINING

* Delphi, Micros, Meeting Matrix, Opera, Fidelio, Open Table, Microsoft Word/Office/PowerPoint/Excel and Outlook.