Discreet Management of Highly Confidential Information
Strong Work Ethic
Advanced MSO Word
PC and MAC Proficient
Office/Customer Contact Etiquette
Prioritization and Completion of Multiple Tasks
Exceptional Time Management
Polished and Proactive Supporter of Senior Management, Sales, and Marketing team
Exceptional Composition & Editing Skills
Commitment to Excellence
Project Management and Project Budget Management Documentation & Records Management
Planning Expert for Global Travel Arrangements, Complex Meeting Schedules, and Corporate Events
Visitor Welcome/Information Request Management
Specialist in Marketing, PR, Media and Advertising in a Health Care environment Experienced EXECUTIVE ADMINISTRATIVE
ASSISTANT AND PROJECT MANAGER
Creative problem-solver, adept at developing and maintaining administrative processes that reduce redundancy, improve accuracy, and increase efficiency.
Highly organized, detail-oriented office manager,
with •••••+ years experience providing thorough and
skillful administrative support to senior executives.
Focused, results-driven professional, experienced in
complex, deadline-driven business.
Relationship builder, skilled at creating positive relationships with clients and colleagues at all organizational levels.
Expert hands-on project manager delivering high-priority, mission-critical projects.
Top performer with a strong customer service based ethics. Recipient of UPMCs Award for Commitment and Excellence in Service (ACES), •••••
Leader, skilled in cultivating a collaborative team environment.
Exceptional communicator with excellent written and verbal skills, building rapport with a wide variety of personalities.
Highly motivated self-starter, working independently or collaboratively as a team, exercising judgment excellence in a trustworthy, discreet and ethical manner.
UPMC PASSAVANT HOSPITAL, Pittsburgh, PA •••••Present
Public Relations & Marketing Coordinator & Assistant to AVP Strategic Planning & Marketing (•••••Present)
Essential Public Relations Coordinator assigned to work in tandem with corporate offices to oversee implementation of advertising, media, communications, and marketing materials for major events. Scope of responsibilities includes: appointment scheduling for the Assistant Vice President Strategic Planning and Marketing, maintain a high level of interpersonal and communication skills, communicating with all levels of employees and management, computer usage PC and MAC, coordinating news media interviews, monitoring production of magazine publications, goal oriented, strong computer skills which include Microsoft Office, Kronos, PageMaker, working knowledge of PhotoShop and managing outreach programs via online marketing. Concurrent accountability to operate as direct point of contact for McCandless and Cranberrys media while serving as hospital spokesperson on an as-needed basis.
Acknowledged for superior ability to forge and maintain strong and highly beneficial relationships with local and regional media and business representatives comprised of all levels of management including: c-level executives, corporate officers, physicians and staff members.
Coordinated and managed on site Stryker Physician Training video shoot. Shoot took place in Matt El-Kadi, MDs Neuro Stryker Navigation OR Suite at UPMC Passavant.
Coordinated and managed on site Discovery Channel video shoot of minimally invasive liver cancer surgery with David Geller, MD.
Honored with pivotal task of steering production and creative design for UPMC Passavant Hospital Foundations February ••••• Northern Connection magazine issue.
Engineered educational materials that were successfully integrated within The Joint Commission survey.
Conceived and developed an educational game that was introduced to educate 4,••••• employees, physicians, and volunteers of new technology and equipment built into the •••••,•••••square foot pavilion.
Championed strategies that were executed to maintain fluency while coordinating a multi-million dollar advertising campaign for the hospital.
Executive Administrative Assistant and Office Manager••••••••••
Healthy Lifestyle Center Executive Administrative Assistant (•••••)
Marketing/Public Relations Executive Administrative Assistant (•••••)
Promoted and appointed to fulfill dual positions which entailed daily activities to include: appointment scheduling for a director and Assistant Vice President, maintain a high level of interpersonal and communication skills, communicating with all levels of employees and management, goal oriented, strong computer skills which include Microsoft Office, Kronos, PageMaker, working knowledge of PhotoShop, computer usage PC and MAC, and managing outreach programs, designing and overseeing production of promotional materials for events, maintaining regulatory compliance for The Joint Commission, assembling community focus groups, coordinating invoice payments for vendors, assisting in new hire orientation, and approving payroll for employees in 2 departments. Additionally responsible to engage directly with management officials to steer marketing, advertising, and public relations functions (i.e. ribbon cutting ceremonies, employee events, etc.).
Highly acclaimed for promoting successful community outreach events by obtaining a wide range of speakers such as physicians, nurses, and administrators.
Co-created an educational program aimed at training and preparing 2,••••• employees, ••••• physicians, and ••••• volunteers for The Joint Commission survey.
Hospitality Services Coordinator and Office Manager (•••••)
Recruited as a Hospitality Services Coordinator and selected to manage function space, schedule set-up, prepare invoice billing for catering and food services, and lead coordination of special events.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Airline, Travel Agency, and Hotel Program, Wilma Boyd Career Schools, Inc., Pittsburgh, PA
Completed Courses, Community College, Pittsburgh, PA
Interaction Management / Mastering Sales Strategies / Dimensions of Professional Selling
Parish Council Board, St. Killian Church, Mars, PA
Kearns Spirituality Marketing Committee, Allison Park, PA
Consultant for Sisters of Divine Providence Ministries Fundraising Committee, Allison Park, PA •••••
(Personally requested by the President of the hospital to spearhead this project)
President of Adams Ridge Condo Board, Mars, PA •••••
public relations marketing, office manager, senior executive assistant, project coordinator,