OBJECTIVE:•••••To obtain a challenging career with a progressive and growing organization.
Dec. ••••• to Nov. ••••• Systems Manager - Precision Endoscopy of America, Inc.
Hunt Valley, MD••••• Troubleshoot computer problems company wide as required
Experience with Microsoft Office products, Citrix and various other programs
•••••Oversee development and implementation of customized MIS tracking system company wide
•••••Engineering Change Notice Committee Chairman and oversee Technical Conference meetings
•••••Execute a new Preventative Maintenance schedule for 7 offices and over ••••• sales representatives
•••••Write, distribute and execute company standard operating procedures
•••••Develop, analyze and summarize a variety of detailed and confidential reports
•••••Give presentations when necessary and various training seminars are required to be taught.
April ••••• to Dec. ••••• Operations Assistant
•••••Help implement, install and train a new MIS tracking (Inventory/Accounting) system nationwide
•••••Maintain, organize, write and distribute new policies for the Quality Manual Company wide
•••••Assist Marketing Director and Technical Support & Development Manager with various tasks
•••••Some travel required training other service center locations
•••••Support the Materials Control Department (including purchasing of new products, distribute supplies, maintain inventory levels company wide and end-of-month closing procedures).
Aug. ••••• to April ••••• Inside Sales Coordinator - Teledyne Brown Engineering - Energy Systems
Hunt Valley, MD•••••Ensure work orders are correct, payments received and shipments sent out promptly
•••••Liaison between customer, company and outside sales department
•••••Intense computer work involving all Microsoft Office programs.
•••••Administrative Assistant of Quality Department
Maintain monthly calibration records
•••••Assist with ISO ••••• on a regular basis including being a Lead Internal Auditor
•••••Substitute in other departments when necessary including weekly in the M.I.S. Department
•••••Achieved Employee of the Month in November •••••
Jan. ••••• to July ••••• Office Manager - Clarksville Athletic Club
Clarksville, TN•••••In charge of adding, deleting and maintaining memberships, manually and via computer
•••••Human Resources including bi-weekly payroll and monthly commissions
•••••Heavy computer work including reports, correspondence, newsletter and spreadsheets
•••••Monthly corporate invoicing, automatic bank drafts and accounts receivable.
Jan. ••••• to July ••••• Operations Coordinator - Scott Web Company (part of the Strouse Corporation)
Westminster, MD•••••Contact for 3M Company for daily slitting operations for a variety of adhesive products
•••••Maintained Invoicing, Inventory and Purchasing
•••••Large amounts of computer work on both IBM and Macintosh systems
•••••Assisted President with projects such as brochures, mass mailings and correspondence.
Mar. ••••• to Oct. ••••• Administrative Assistant - Patrick Engineering, Inc.
Clarksville, TN•••••Set up and organized office after company merger including Human Resources activities
•••••Computer work including proposals, large reports, required State forms and correspondence
•••••Organized several large company social functions.
May ••••• to Mar. ••••• Marketing Representative - John Hancock Financial Services, Inc.
Clarksville, TN•••••Achieved various licenses to sell a diverse range of life insurance products.
Jan. ••••• to May ••••• Administrative Clerk - Youth Services of Ft. Rucker School Latch Key Program
Ft. Rucker, AL•••••Regulation military paperwork, monthly fliers and publications for five Activity Directors
•••••Completed monthly work schedule and payroll for ••••• employees
EDUCATION: University of Missouri•••••St. Louis, MO
B.A. in Communications•••••May •••••
REFERENCES: Available upon request.