Facilities Maintenance

EDUCATION
Kalamazoo Valley Community College•••••••••• - •••••
Associates Degree in H.V.A.C.R.
GPA •••••
E.P.A. Section ••••• Universal Certified
Ferris State University••••• ••••• - •••••

Bachelor of Science: H.V.A.C.R. Engineering Technology
GPA •••••
AWARDS AND RECOGNITION
Deans List •••••••••• •••••
Certificate of Appreciation Habitat for Humanity ••••••••••
Certificate of Appreciation Realtor Flower Fest Committee•••••••••• •••••

BACKGROUND SUMMARY

Results-driven professional with a proven track record of success in sales, project management, and superior customer service
Demonstrated strengths and skills include:
Relationship Building•••••Conflict Management
Team Development•••••Problem Solving••••• Integrity•••••Interpersonal Communication
Decisive Judgment
Professional Skills Summary
Familiar with:
ASHRAE Standards•••••Microsoft Office•••••
Load Calculation•••••Microsoft Visio•••••
ASHRAE level 1,2 &3 Energy Audits Trace ••••••••••
DOE Energy Star Program•••••Carrier HAP
HVAC System Design •••••Auto CAD
PROFESSIONAL EXPERIENCE
RW LaPine Kalamazoo, MI•••••March ••••• Sept •••••
HVAC Service and Installation Technician
Performed quality service and installation of H.V.A.C. systems.
Developed solutions to problems occurring during installation of new equipment.
Maintained excellent relationships with current and potential customers through superior customer service.
Ensured all work was installed to work scope outline and complied with state and local mechanical codes.

Boniface Heating and Air Conditioning Shelbyville, MI•••••Dec. ••••• March •••••
HVAC Service and Installation Technician
Performed quality service and installation of H.V.A.C. systems.
Developed solutions to problems occurring during installation of new equipment.
Maintained excellent relationships with current and potential customers through superior customer service.
Ensured all work was installed to work scope outline and complied with state and local mechanical codes.
Rivertown Painting and Construction ••••• Wayland, MI •••••March ••••• Sept. •••••
Assistant project supervisor
Develop and maintain customer relationships.
Mediate conflicts between Management and customers
Develop and track a project schedule including trade manpower loading for the project
Inspect the jobsite on a daily basis for contract compliance, workmanship, and safety.
Follow-up on any required warranty work and maintain contact with owner to insure customer satisfaction.
Manage small to medium sized jobs with minimal supervision
Jeflin Real Estate
Realtor/ Property Manager••••• Jan. ••••• March •••••
Developed solutions to problems occurring during Sale/Purchase of homes
Arranging financing and making sure all necessary paperwork was done in a timely matter
Prioritized jobs and managed time to meet workload and customer needs
Signing of leases and collection of rents for ••••• apartments
Address maintenance issues and verify all work was done in a professional workmanship like manner
Attending and testifying at eviction hearings
Chair Regional Education Committee
Parker Hannifin Corp••••• April ••••• Sept. •••••
Machine set up
Developed solutions to problems occurring during milling of brass fittings
Verify and adjust complex tooling for milling machines
Shift leader for Statistical process control
Lead several cost reduction task forces