Operations Specialist/Check fraud Department at M & T Bank Corporation.
OBJECTIVE Extensive customer servicing and problem solving skills. Ample experience in new employee training and development. Broad understanding of the banking and finance industry. I accept any challenge that will expand my knowledge and strengthen my existing skills.
TARGET JOB Target Job Title: Fraud Analyst
Alternate Target Job Title: Data Entry Clerk
Desired Job Type: Employee
Desired Status: Full-Time
Desired Salary: Negotiable
Site Location: On-Site
Career Level Mid Career (2+ Years of Experience)
Date of Availability: Negotiable
WORK STATUS US I am authorized to work in this country for any employer.
EXPERIENCE •••••/••••• - Present Allfirst Bank Baltimore, Maryland
Analyze account risk to determine impact of possible returned deposited items and place holds/ float on specific items to prevent loss. Daily calls to verify funds on accounts. Analyze retail and commercial accounts for Kite Tracking Report. Research accounts with noticeable patterns and report all suspicious activity with supporting documents to Bank Security for further investigation.
6/••••• - •••••/••••• Allfirst Bank Baltimore, Maryland
Researched and resolved branch complaints on a daily basis. Acted as a liaison between central headquarters, branches, and other internal departments. Corrected discrepancies including, missing work, overages, shortages, and other cash control problems. Debit and credit customer accounts as needed. Coverage for several jobs in my area.
5/••••• - 6/••••• Allfirst Bank Baltimore, Maryland
Responsible for verifying a count for all deposits received off armored trucks. Processed high volume currency and large check deposits. Verified and corrected teller errors, debited and credited accounts as needed. Responsible for proving overall end of day settlement for entire staff. Distributed work and managed the activities of ••••• tellers on a daily basis.
EDUCATION 6/••••• Patterson High School US-Maryland-Baltimore
High School or equivalent
Graduated with Honors and twelve years perfect attendance.
Dundalk Community College US-Maryland-Baltimore
Some College Coursework Completed
Associates Degree program for General Studies and Business Management. Courses in computers include Microsoft Word, Access •••••, and Excel. Stress Management course completed.
INFORMATION Advocate for Breast Cancer research.