R.N.D Hotel Management
K.W.V. in wines and spirits
Royal Society of arts in bookkeeping
S.R.I course completed
Small business and start-up management
Canadian Diploma in Meatcutting
April •••••March •••••
The daily operation of a casual dining facility ,including the following:
Recruitment and Management /staff training
Health and Safety
Promotional /Advertising/Sales growth
Reason for leaving ,Site Closed
Nov ••••• Dec ••••• Owner
•••••Ben Aigen Hotel
Owner and Chef operator of a 3 star, •••••bedroom facility with function room and two bars and restaurants. In this capacity I am responsible for all aspects related to running a hotel. Staffing, bookings, cash flow management and projections, marketing, bookkeeping, liquor and food controls. Also responsible for all maintenance etc.
Reason for leaving is an unfortunate partnership breakdown and return to Canada.
••••• •••••Area Manager
Responsibilities included the general overseeing and daily operations of various English style pubs/restaurants. My skills were used to drive sales, improve liquor controls, set budgets and performance objectives, train management couples, and then to help establish the next pub/restaurant.
••••• General Manager
Big Steak Pub
Responsible for implementing many promotions, programs and controls.
Wigmore Arms I was responsible for the daily operations. I was highly successful at raising sales eventually obtaining my goal of highest increase in sales for Southern Britain. Eventually achieving the ••••• club.
Three Horseshoes- I was asked to take over the Three Horseshoes. I was asked so that I might improve staff retention, increase sales, evaluate controls and cut down on costs. I was successful and increased the rfp at a rate of 3% per period.
Responsible for all aspects of running a licensed restaurant in Ontario, Canada.
The Meat Market North Bay
Cutting and packaging of all aspects including deli work sales
and pricing .Resposibilities also included ordering and sourcing
products for resale.
••••• V.G. Packers Canada
Participated in the development of family owned meat packing plant, into a larger distributor in Ontario.
Sales were driven by regular customer maintenance and satisfaction, together with cold calls, and sales promotions etc.
••••• Corporate Advisor
The Spectator Group
Consulted and advised on the opening of two Restaurants. Within the Greater Hamilton Area, Canada.
Zimbabwe (Rhodesia). I took control of my late fathers small engineering company. This operation employed ••••• employees. There were two factories. The company became the principal exporter of bakers equipment and electrical switchboards in the country. The company annual turnover was in excess of •••••k. We were forced to leave due to political instability.
••••• General Manager
Royal Stuart Hotel. Glasgow, Scotland
I began my career as a front office manager/banquet manager. The hotel was in excess of ••••• rooms. Eventually my talents were recognized, my hard work and dedication paid off, and I was promoted to the position of General Manager.
Accomplishments and Accreditations
Manager of the Year Award •••••
•••••Various Sales recognitions.
•••••Graduated first in class of Business management.
•••••Wealth of management experience•••••.
•••••Held Licenses in both Scotland and England.
•••••Knowledge of accounts and payroll.
Knowledge of provincial legislation (i.e. Safe food handling, OHSA, WHMIS, Human Rights Code, Employment Standards)
- Well-developed conflict management skills - Proficient in Microsoft Office - Word/Excel/Outlook