RESUME
OBJECTIVE: A Professional Administrative Position that offers challenge, responsibility, professional development, and opportunity for advancement.
SUMMARY
&#•••••; 2 years of experience as an administrative assistant at one of the premier National Laboratories in the country.
&#•••••; 2 1/2 years of my course work towards my Associates Degree in Criminal Justice.
&#•••••; A proactive, dependable individual who maintains confidentiality.
SKILLS: Proficient in MS Word, Excel, Powerpoint, Meeting Maker, JIT and Filemaker Pro.
PROFESSIONAL EXPERIENCE:
Associate Director for Business Services (ADBS), Los Alamos, NM ••••• •••••
Undergraduate Student Administrator
&#•••••; Provide high level administrative support to ADBS Director and Chief of Staff, while maintaining confidentiality of all information.
&#•••••; Provide assistance, as needed, to Group Leaders and other employees within the ADBS Office.
&#•••••; Serve as a backup for Division Level Office Administrators.
&#•••••; Primary point of contact for the ADBS Office. Greeted and welcomed guest(s). Answered phones and respond immediately to questions/concerns. This requires, independently screening calls, answering routine inquires, and/or making appropriate referrals.
&#•••••; Manage/monitor FileMaker Pro database to track the flow of incoming and outgoing information, signature requests, actions, notices, etc. from start to completion.
&#•••••; Established and maintain electronic and manual records (Correspondence, Travel, and T&E, etc.) in accordance with LANL rules and regulations.
&#•••••; Coordinates and arrange meetings and conferences calls with internal/external contacts.
&#•••••; Create/Update rosters and e-mail distribution lists.
&#•••••; Communicate (verbally and in writing) with all levels of internal/external offices.
&#•••••; Coordinate extensive domestic travel schedules for high level managers including travel arrangements: flights, rental cars, hotel arrangements and processing reimbursements.
Information Science (CCS•••••) Office, Los Alamos, NM••••• ••••• - •••••
&#•••••; Undergraduate Student Administrator
&#•••••; Provided a high level of administrative support to Associate Director, and Group Leader.
&#•••••; Served as primary point of contact for the CCS••••• Group Office. Answered phones and respond immediately to questions/concerns. This required independently screening calls, answering routine inquires, and/or making appropriate referrals.
&#•••••; Managed/monitored signature requests, actions, notices, etc.; from start to completion.
&#•••••; Received/distributed incoming/outgoing mail; screened for prioritization and distributed to the appropriate employee for information and/or action.
&#•••••; Established and maintain electronic and manual records (Correspondence, Travel, and T&E, etc.) in accordance with LANL rules and regulations.
&#•••••; Coordinated and arranged complex meetings and conferences calls with high-level internal/external contacts.
&#•••••; Learned to multi-task, which enabled me to work effectively under pressure and maintain a calm and professional demeanor.
&#•••••; Served as a backup administrator for the Division Office Administrator or other administrative assistants at same or senior level.
&#•••••; Made suggestions regarding office processes and procedure that aided to the productivity of the office, at all levels.
&#•••••; Responsible for ordering office supplies and materials and insuring supplies were in stock.
&#•••••; Maintain supplies and maintenance on office equipment, copier, fax, etc.
&#•••••; Coordinate extensive domestic and foreign travel schedules for high level managers including travel arrangements: flights, rental cars, hotel arrangements and processing reimbursements.
&#•••••; Provided assistance, as needed, to deployed support staff within the Group Office.
&#•••••; Created rosters and e-mail distribution lists.
&#•••••; Communicated daily with all levels of internal/external management offices.
&#•••••; Coordinated several office moves successfully and completed in a timely and effective manner.
&#•••••; Enter and validate T&E.
&#•••••; Process Domestic Travel
Cities of Gold, NM
PBX Operator, Pojoaque, NM•••••••••• - •••••
Operator
&#•••••; Utilizing excellent customer services skills, served as primary point of contact. Answered phones and respond immediately to questions/concerns. This required independently screening calls, answering routine inquires, and/or making appropriate referrals.
Cities of Gold, NM Pojoaque, NM•••••••••• - •••••
Cashier/Clerk
&#•••••; Utilized excellent customer services and cashiering skills to conduct my responsibilities during Bingo Sessions. Handled currency, paid out winnings, provided change to customers.
EDUCATION:
Northern New Mexico College, Espanola, New Mexico•••••••••• - •••••
AA in Criminal Justice, Graduated May •••••
•••••Deans List, GPA •••••
Continuing Education: BA in Criminal Justice, Anticipated Graduation December •••••