Health and Group Benefits Analyst

Particular strengths and competencies include:

-Mathematical and Statistical Ability•••••
-Verbal and Written Communication Skills
-Analytical Thinking•••••
-Organizational Skills
-Time Management and Deadline Driven•••••
-Customer Service
-Problem Solving•••••
-Conflict Resolution
-Detail Oriented
-Highly Adaptable to Change in Responsibilities and Workloads

EDUCATION

Bowling Green State University
Graduate studies in Teaching Mathematics, •••••

Central State University
B.S. Mathematics, •••••
B.S. Education, •••••

Computer Skills:
-Software (IBM and MAC environments): Microsoft Windows, Microsoft Office
-Experienced in the use of the Internet and educational software.

EXPERIENCE

BROWN MACKIE COLLEGE, Cincinnati, OH•••••
••••• - Present
Adjunct Instructor, Medical Mathematics, College Algebra, Pre-Algebra
Instruct Health Care students in Medical Mathematics.
Courses also include Pre-Algebra and College Algebra.
Design and structure lesson plans to simulate real clinical settings.
Actively engage students using a variety of lecture based methods of instruction.
Keep accurate records, submit grades and other reports on time, and enforce school/campus academic and attendance policies.
Provide individualized instruction to students struggling academically in mathematics.

LONE STAR COLLEGE SYSTEM, Cypress, TX•••••
••••• - •••••
Adjunct Instructor, Developmental Mathematics
Taught Developmental Math courses at a variety of times and locations.
Certified online instructor.
Submitted timely required college reports and forms.
Developed and utilized a course syllabus for each course, following established institutional guidelines.
Advised students in academic matters.
Provided timely, quality access to students through posted office hours, electronic communication and other appropriate methods.
Evaluated students by a variety of means to measure their progress in achieving course objectives and informed them in a timely manner of their progress.


CYPRESS-FAIRBANKS INDEPENDENT SCHOOL DISTRICT, Cypress, TX
•••••
Substitute Teacher, Grades Kindergarten-Middle School
Served as guest teacher. Carried out lesson plans and executed duties normally held by absent teacher.

HOME DEPOT COMPANY, Cleveland, OH•••••
•••••
Expediter, Flooring Specialist•••••
•••••
Expediter, Window Treatment Specialist•••••
•••••
Contributed to increased sales in window treatment department in •••••
Provided resolution to customer issues that require significant research communication with various sources such as vendors, installers and supervisors.
Independently made decisions regarding customer satisfaction to arrive at next course of action.
Daily set priorities interacting with supervisors and fellow associates to achieve goals and customer expectations.
Followed up with clients informing on status of special orders.
Arranged for installers to go to clients home to install custom window treatments.
Negotiated with vendors on expedited shipments of products to customer residence ensuring delivery schedules were met and client satisfaction attained.

CUYAHOGA COUNTY SCHOOLS
Mathematics Teacher, Pre-Algebra, Algebra, Consumer Mathematics
•••••
Lutheran High School East, Cleveland Heights, OH
Taught block course of Pre-Algebra, Algebra and Consumer Mathematics. Instructed ••••• students on new math subjects in accordance with state guidelines for graduation without aid of textbook or facilitation materials.

Euclid High School, Euclid, OH
Planned lessons focusing on passing Ohio Proficiency Examination. Recorded students performance, attendance and behavior. Participated in disciplining of students by enlisting administrative support to prevent disruptive behavior in the classroom.

South High School, Cleveland, OH
Instructed an average of ••••• students in Algebra, Pre-Algebra and Proficiency Mathematics. Facilitated groups of students at various learning levels to encourage peer growth.

Bowling Green State University, Bowling Green, OH
Teaching Assistant, Mathematics Department•••••
••••• •••••
Taught College Algebra class in addition to graduate course work.