Help Desk Support

••••• Denise •••••

Current Address
••••• N Broadway •••••
Greenville, MS •••••
(•••••) •••••
(•••••)••••• cell

Objective: To obtain a challenging position in the field of computer information system programming/analysis.

Education:

••••• Delta State University
•••••Bachelors Degree
Business Administration••••• Cleveland, Mississippi
•••••Major: Computer Information Systems,
Programming / Analyst Track

••••• - ••••••••••Mississippi University for Women ••••• Columbus, Mississippi
•••••Major: Management Information Systems

••••• - ••••••••••Mississippi Delta Community College ••••• Moorehead, Mississippi
•••••Major: Computer Information Systems


Computer Proficiencies:
Programming Languages Proficiencies Databases / Operating Systems Proficiencies Software Proficiencies
C••••• Oracle MS Word, Power Point, Excel
Visual Basic Unix MS Front Page
SQL, HTML, & Java MS DOS, MS Windows XP MS Access
•••••

Related Work Experience:

June ••••• •••••Delta State University •••••Cleveland, Mississippi
December ••••• College Of Business
•••••Work-study
Answered phones.
Make copies and do filing.
Assist the dean and his administrative assistant in office duties.

January ••••• - MS University for Women•••••Columbus, Mississippi
December ••••• Desk receptionist for dormitory
Answered phones.
Assist residents in checking in guests and other information.

Other Work Experiences:

April ••••• - McDonalds ••••• Greenville, Mississippi
Present •••••Cashier / Trainer
Served approximately ••••• or more patrons per dinner shift.
Trained new cashiers in protocol and etiquette.
Advise patrons on the details of items on the menu.


Feb. ••••• - •••••Garfields •••••Greenville, Mississippi
April ••••• •••••Waitress
Operated a computer to take a customers order
Ensured top quality customer service in preparing and serving orders to customers in a timely manner.
Stocked merchandise and cleaned work area.•••••

Honors & Activities:

Association of Information Technology Professionals Student Chapter, Public Relations





••••• Denise •••••
Current Address
••••• N Broadway •••••
Greenville, MS •••••
(•••••) •••••
(•••••)••••• cell


REFERENCES:

Mr. Mark Crawford•••••
Former Manager
Garfields Restaurant
Greenville, Mississippi •••••
(•••••) •••••

Mrs. Jennifer White
Current Manager
McDonalds Restaurant
Greenville, Mississippi •••••
(•••••) •••••

Dr. Darry Hardy
Former Professor / Professor of CIS & Department Head
Delta State University
Cleveland, Mississippi •••••
(•••••) •••••

Ms. Renee Zielgelmayer
Former Instructor / Instructor of CIS
Delta State University
Cleveland, Mississippi •••••
(•••••) •••••