Help Desk Technician

Objective
To obtain a position in the Help Desk Technician.
Experience
••••• - Present Velocity, Greatest Phone Company Ever Holland ,OH
Network Operation Center Technician
? Trouble and provide technical instruction on client provided hardware and software.
? Host of bridge call scenarios along with outage notification
? Remotely coordinated on site techs to install internet service
? Remotely troubleshoot down location
? Email and network ID administration (create mailbox on active directory and share groups)
? Proficient on computer (Word, Excel and Power Point)


December ••••• March ••••• U.S Army Afghanistan/Fort Hood, Texas
Motor Transport Operator
? Operated and maintained vehicles ranging from •••••tons to •••••tons.
? Accounted for vehicles and equipment valued at ••••• million dollars.
? Performing routine maintenance on equipment and determining when and what kind of maintenance was needed.


June ••••• December ••••• U.S Army Fort Hood, Texas
Vehicle Operator/Petroleum Supply Specialist
? Operated and maintained 5,••••• gallon fuel tanker.
? Driven over •••••,••••• miles for company without any accidents
? Distributed over •••••,••••• gallons of JP8 fuel for company

Education
•••••


•••••

•••••

ITT Tech/

Core Courses:


U.S Army Transportation School

Army Quartermaster School

Maumee, Ohio/
Computer Networking
Systems

Fort Leonard Wood, Missouri

Fort Lee, Virginia


References
References are available on request.