Objective: To obtain a position in Human Services where I can utilize proven experience, education, and certifications and a solid work history to potentially provide opportunity for advancement.
Experience: •••••/•••••/••••• EVERGREEN CENTER
Program Manager
Maintain and manage residential group home for physically and mentally challenged individuals
Supervision of all staff.
Educated and trained individuals with activities of daily living and encouraged involvement in community activities.
Assisted staff on completing and implementing Behavior Plans Individual Support Plans.
Maintained communications with parents, guardians, day programs and Department of Mental Retardation.
Assisted individuals with medications and Doctor Appointments.
Maintained individual funds and house budget.
Created weekly work schedule for staff.
•••••/•••••/••••• SEVEN HILLS FOUNDATION
Residential Director
Maintained and Managed 2 Group Homes consisting of mentally and physically challenged adults.
Educated and trained individuals with activities of daily living.
Implemented Behavior Plans and Individual Support Plans.
Educated staff on assisting the individuals with activities of daily living
and the implementation of Behavior Plans and Individual Support Plans.
Maintained communications with parents, guardians, Day Program, and Department of Mental Retardation Service Coordinators regarding individuals status.
Assisted individuals to medical appointments.
Accompanied individuals while taking their medications.
Created indoor / outdoor activities and outings for the individuals.
Maintained house budget and individual funds.
Assisted with house shopping when needed
•••••/•••••/••••• REHABILITATION RESOURCES, INC.
Program Staff Supervisor (•••••/•••••/•••••)
Maintained and Managed a Group Home consisting of mentally and physically challenged adults.
Educated, trained, and assisted individuals with their daily living while also promoting independence.
Implementation of Behavior Plans and Individual Support Plans.
Educated staff on teaching/assisting individuals with their activities of daily living while also promoting independence.
Maintained open communication with parents, guardians, Day Programs, Department of Mental Retardation Service Coordinators, regarding the individuals status.
Accompanied individuals to medical appointments.
Created weekly work schedule for staff.
Maintained house budget and individual funds.
Supervised staff and provided yearly evaluations regarding work performance.
Worked with staff to create indoor/outdoor activities and vacations that reflect on individual preferences.
Assistant Program Staff Supervisor (•••••/•••••/•••••)
Maintained and managed a Group Home and oversaw staff.
Completed assignments given by the supervisor in a timely manner
Assisted individuals on outings and with daily living activities.
Implemented Behavior Plans/Individual Support Plans.
Program Staff I (•••••/•••••/•••••)
Reminded individuals on a daily basis of their Human Rights.
Accompanied individuals to medical appointments.
Assisted individuals on outings in the community reflecting on their personal interest.
••••• R. •••••••••• (home); ••••• (cell); ••••••••••page 2
Experience (cont.)
Followed all Behavior Plans according to written procedures.
Assisted in fire drills making sure the individuals can exit the residence within the given safety guidelines.
Complete daily paperwork.
•••••/•••••/••••• CIRCLE K CONVENIENCE STORE/ GAS STATION
Assistant Store Manager (•••••/•••••/•••••)
Made daily bank cash deposits of up to $•••••,••••• Stocked shelves and maintained store appearance upon merchandise arrivals.
Balanced cash at the end of each shift.
Coordinated with Manager to resolve store or customer gas purchase issues.
Cashier (•••••/•••••/•••••)
Greeted customer upon entrance to store.
Maintained inside and outside store appearance.
Collected and maintained cash flow and balanced register.
•••••/•••••/••••• HUBBARD REGIONAL HOSPITAL
Emergence Room Technician (•••••/•••••/•••••)
Worked under the supervision of a Registered Nurse.
Took vital signs on patients who entered the emergency room.
Did electrocardiograms on patients as directed by RN.
Assisted in CPR.
Prepared suture setups.
Answered telephone calls and alerted appropriate personnel.
Admitted patients to Emergency room
Collected insurance co-pays and organized confidential medical files.
Maintain cleanliness of the emergency room at all times.
Admitting Clerk (•••••/•••••/•••••)
Called for triage as patients entered the emergency room
Registered the patient to the emergency room collecting all necessary.
Input patient billing information.
Completed daily emergency room paperwork
•••••/•••••/••••• WEBSTER AMBULANCE SQUAD
Emergency Medical Technician
•••••/•••••/••••• WEBSTER MANOR NURSING HOME
Certified Nurses Aide
Certifications:
Human Rights Officer / Certified in CPR / Certified in Medication Administration (MAP) / First Aid Massachusetts
Professional Development:
Certified in Human Rights in the Context of Challenging Behaviors •••••/••••• Certified in Dementia in Individuals with Developmental Disabilities with focus on
Alzheimers Disease and Down Syndrome •••••/••••• Certified in Detecting and Treating Psychiatric Disorders in Developmentally Delayed
Individuals as well as understanding their special needs
Certificate through Department of Mental Retardation in basic Fire Safety Training
Zengor Miller Training - •••••
Education:
Associates Degree in Occupational Studies for Psychiatric Technician
Apollo College Mesa, AZ •••••/•••••
University of Massachusetts at Amherst (University Without Walls Program)
••••• Credits towards Bachelors Degree in Human Services