Hotel/Restaurant/ assistant Manager

OBJECTIVE
Assist an establishment in a management position where my experience and training can help increased margins/profitability and the customers expectations are continually met or exceeded. I am a self-directed individual with over ••••• years experience who is detailed oriented, have effective communication skills and can implement my skill set quickly. I am a team-oriented person who is dependable, trustworthy and obtains results.
PROFESSIONAL EXPERIENCE
June •••••present Thunder Valley Casino, Lincoln, CA
Room Service Captain
&#•••••; This position coordinates all functions of the in-room dining department within the Four Diamond Property. Duties include overseeing food and beverage, team member supervision and guest relations. Responsible for guest amenities that require working closely with the departments of Concierge and Front Desk. Additional duties require my assistance with the Banquet Department.
Jan ••••• August ••••• Paratransit, Inc, Sacramento, CA
Shift Supervisor - Dispatch
&#•••••; This position helped oversee and support the dispatching and coordinating of ••••• vehicles to make various pick-ups of individuals with disabilities to ensure their travel independence. Duties included scheduling of vehicles in a manner than optimized utilization of the vehicle and provided •••••% service to cliental. Responsible for payroll of over twenty-five shuttle drivers on my team.

October ••••• June ••••• Hilton Hotels, Sacramento, CA
Supervisor Catering & Banquet
&#•••••; This position was responsible for overseeing the entire event assigned (set-up, staffing, food, AV). I directed the final breakdown of function room the clean up and inspected the scheduled function area/room for cleanliness, working condition and proper furniture/equipment. I met group coordinator/host prior to functions and made introductions and ensured that all arrangements were agreeable. Duties required me to maintain complete knowledge of service requirements for assigned function, manage/supervise banquet service staff, exhibit proper knowledge of both alcoholic beverages and menu items, order supplies, train employees in the performance of all duties and ensure that they adhered to banquet services standards and expectations.





September ••••• June ••••• Rocklin High School, Rocklin, CA
Guest Teacher Special Education Program
&#•••••; I implemented teacher lesson plans, assigned student class work and homework, maintained classroom control and discipline, completed a daily report/evaluation to communicate any pertinent information resulting from the days events.

EDUCATION / CREDENTIALS / CERTIFICATIONS
California State University at Sacramento Sacramento, CA
Bachelor of Fine Arts

Credential Program with multiple subject credentials completed.

CBEST Certified

MILITARY EXPERIENCE
••••• - ••••• U.S. Naval Station Air Station North Island, CA. Observed and reported weather conditions. Deciphered upper air readings from weather balloon data. Plotted Anti Submarine data in the Southern California Operations Area, Classified.

United States Navy

INTERESTS AND ACTIVITIES
Enjoy family get-togethers, drawing, and painting, playing guitar, baseball, camping and scuba diving/abalone diving.