RESUME
•••••
OBJECTIVE
To obtain a position where I can further develop my business skills and contribute to the overall success of the company
EXPERIENCE
•••••/•••••present V. Sattui Winery Napa, CA
Human Resource Manager
Position reports directly to the President. As key member of the strategic senior management team, indirectly handle and oversee organizational planning, employee relations, performance management, benefit administration, compensation structure, staffing, training and development on all levels, and compliance.
Assists in the co-ordination and orientation of new employees:
Organize new employee(s) information packets, assist in orientation program, responsible for advertising all job vacancies, management of all incoming resumes, arrange interviews between candidates and administrators, responsible for corresponding with all candidates regarding status of application, assist in the production and distribution of employee manuals, assist in analyzing the skills and qualities required for each particular job and develop job descriptions,
Assist in employee training and development programs
Assist in the management of the health policy with the insurance company and follow up with claims and accident investigations
Maintain, implement, monitor and coordinate the safety programs, policies and procedures.
Responsible for training associates in safe work practices, including required regulatory training and safety meetings, and proper documentation of training attendance.
Help in taking phone/wine orders, answer phones and help in the tasting room when needed.
7/•••••/••••• Resmae Mortgage and Finance Sacramento, CA
Underwriter 1/Client Representative
Reviews and evaluates information on mortgage loan documents to determine if buyer, property, and loan conditions meet investor guidelines.
Works closely with Brokers, Closing Agents, Account Executives to answer underwriting questions for specific loans, to discuss specific conditions or documentation requested, and resolve problems
Coordinates documents in loan file, including acceptance or denial, and retains cancelled files.
Set-up, underwrite the file, review credit, review preliminary reports, review appraisals, review purchase contracts, and review credit conditions to determine if buyer, property and loan meet investors guidelines
Manage the average pipeline of ••••• million of applications and approved loans with primary contact with the broker and AEs.
•••••/•••••/••••• First NLC Finance Concord, CA
Account Manager
Customer Service
Request documentation from various sources (brokers, closing agents, title companies etc.)
Make sure complete ••••• is complete and correct
Follow up and collect all our prior to documentation conditions and all of our prior to funding conditions
Verify two year employment, salary, rental or mortgage history
Coordinating pipeline of $5 Million and sales forecasting for my account executives
Prepare my file for documents to go out to title and escrow
•••••/••••• •••••/••••• American General Finance Vallejo, CA
Financial Service Representative
Customer Service
I take loan applications for home equity, auto, business and personal loans
I screen applicants, verify income and applicant work history, credit history and background by using several different sources to determine loan eligibility
I use the credit bureau agency to verify applicants credit history, I verify income from current tax returns, pay stubs and bank statements, I verify no leans are on home and make sure there is a clean title by ordering title reports from title companies
I determine whether or not applicant meets qualifications and approve or deny the application based on material I researched
Translate to our Spanish speaking customers legal loan documents, billing rights, loan options and arbitration agreement
Collections for one, two and three pays
Investigating financial situation and offering potential financial solution
Conducting potential new hire interviews
Booking loans, cutting checks, transferring auto transfer paper work, adding American general on as lien holders to property such as homes or vehicles that we posses as collateral for loan
•••••/•••••/••••• Pine Ridge Winery Napa, CA
Administrative Services Coordinator Human Resources & Reception
Human Resources liaison between the vineyard and cellar crew to the Human Resources department
Conducted sexual harassment training to all employees
Explained all medical, •••••k, dental and company benefits to all employees and help them fill out all proper paper work and answer any questions in regards to process of benefits
Liaison with various Napa Valley community programs for seasonal employees
Perform first level screening of prospective candidates and schedule interviews
Schedule appointments for pre-employment physical and drug screenings
Provide new employees with enrollment kits for all Winery benefits, track enrollment dates for new employees to ensure timely enrollment in benefit programs
Offer guidance about programs policies and benefits to ensure proper coverage for all members of the family
Organize and process proper enrollment papers and benefit packages to ensure proper and immediate coverage
Organize employee meetings and conduct monthly training meetings by presenting Power Point presentations or schedule speakers
Supervise employees work areas to make sure we as a company were with in OSHA compliances rules and regulations
Process workers compensations claims and make sure proper forms are filled out and sent to EDD for processing
Operate company switchboard/Greet and assist business appointments
Complete BATF forms for new label approvals
Assist department heads as needed with special projects
EDUCATION
•••••/•••••/••••• Heald College of Business Concord, CA
AA, Computer Business Administration
•••••/•••••/••••• Ad Banker Concord, CA
Life insurance License
PROGRAMS
MS Office Suite (Word, Excel, PowerPoint), Access, ABRA, Outlook, Publisher, Internet Explorer, Lotus Notes, Word Pro, Notebook, Class, Integra, wine club
SKILLS
•••••Bilingual (Spanish & English)
Typing (•••••wpm)
Excellent people skills and professional phone etiquette
Ability to balance multiple responsibilities
Detail and goal oriented
Great business and management skills
A team player with great attitude!