Human Resource Assistant

EDUCATION
•••••California State Polytechnic University, Pomona.
•••••BA in Psychology- June •••••

EXPERIENCE

Resource Unit Leader, United States Department of Agriculture - Exotic New Castle Disease Taskforce, (Devon & Devon Staffing Services), Colton, CA, 1/••••• present.
-Status record incoming personnel, their section assignments, and those leaving incident.
-Update the T-rack to reflect an accurate picture of those working on the incident.
-Consult with labor pool and personnel ordering daily on status changes.
-Provide resource support, answer questions, and help locate personnel.

Mentor, Educational Equity Services, Cal Poly University, Pomona, CA, 9/••••• 6/•••••
-Enriched student insight in preparation for college and provided academic support.
-Supervised and coordinated lesson plans and monthly activities.
-Presented program information as an ambassador for recruitment events.
-Conferred with teachers, counselors, and parents regarding students performance.

Peer Mentor, University Advising Center, Cal Poly University, Pomona, CA, 9/••••• 6/•••••
-Advised and assisted students to achieve their academic goals.
-Informed and directed undeclared students to campus resources.
-Explained University and departmental policies and procedures.
-Generated fair logical solutions to students problems and inquiries.

Administrative Assistant/Receptionist, Enterprise Computing, Cal Poly University, Pomona, CA, 1/•••••/•••••, 2/•••••/•••••
-Maintained calendar and scheduled appointments and room requests.
-Supported personnel, updated databases, spreadsheets, and revised documents.
-Screened callers and directed visitors to appropriate staff.

Customer Service Representative, Allstate Insurance, Diamond Bar, CA, 3/•••••/•••••
-Helped customers with policy inquiries and processed payments.
-Emailed agents with customer requests and scheduled phone appointments.

Student Assistant, Telecommunications, Cal Poly University, Pomona, CA, •••••/•••••/•••••
-Informed students and general public with campus information.
-Transferred calls to specific department or personnel.
-Supplied administrative support for department staff.

Resident Advisor, Summer Bridge Program, Office of Minority Affairs, University of Washington, Seattle, WA, 8/•••••/•••••/•••••/•••••
-Educated students in university academic skills, behaviors, and attitudes.
-Conducted and participated in lectures, study tables, and recreational activities.
-Enhanced leadership, interpersonal communication, and counseling skills.

ACTIVITIES/HONORS
-Golden Key International Honor Society, member since •••••
-Deans Honor List, Cal Poly Pomona