-
-
- People
- Human Resource Associate
Email
•••••
Phone
•••••
Member No.
15379184
You're viewing this profile in preview mode.
Upgrade to Premium Search to see:
- Names
- Headshots
- Phone
- Career Portfolios
- Key Dates
- Numbers
- and much more!
Employment Type:
No Preference
Salary:
$40-60k
Education:
Some College
Willing to Relocate:
Not Provided
RESUME
••••• M. •••••
•••••
Sandia, TX •••••
•••••
SUMMARY OF SKILLS
Ability to analyze and interpret information in multiple viewpoints.
Proficient with all major computer operating systems
Experience in training, supervision, and management
Proven team-building skills
Excellent interpersonal communications skills
Strong analytical ability
Comfortable working in a wide variety of environments
Self-motivated and strong desire to learn
Able to prioritize and multitask in a fast paced, rapidly changing environment
Highly motivated and detail-oriented
Proven history of successful management and production quality control
Expert at streamlining operations, increasing efficiency, and improving overall product quality
Typing: ••••• wpm
ITIL Certification
COMP TIA Security + Certification
Microsoft Certified Professional Certification
CMMI Training
CMMI Appraisal Team Member Training
CMMI Appraisal Team Member
Currently hold Secret security clearance
PROFESSIONAL EXPERIENCE
Information Engineer 3
CACI •••••/••••• •••••/•••••
Corpus Christi, Texas
Responsibilities included complex testing and analysis of a variety of elements including: server upgrades, new development, and courseware.
Provided guidance and direction for less experienced personnel.
Developed and maintained process documentation.
Reviewed and made recommendations to CNATRA Program Managers.
Ensured each product met functional requirements before customer received product.
Performed analysis on errors found during testing.
Functioned in a lead capacity within the Independent Verification & Validation team.
Completed ITIL training and received Certification.
COMP TIA Security + Certified Professional Certification.
Microsoft Certified Professional Certification
CMMI v••••• training
CMMI v••••• Appraisal Team training
Appraisal team member for CMMI Level 2 Certification
Received Secret security clearance
Programmer 2/Quality Control Team Lead
Probado Technologies Corporation •••••/••••• •••••/•••••
Corpus Christi, Texas
Responsible for directly overseeing work distribution among the team members and tracking work completion on a daily basis.
Participated in the weekly meetings and passed on all pertinent information to the team members.
Reviewed and approved team timesheets/leave requests.
Responsible for team cross training and management support for special projects.
Receive and organize courseware materials delivered in response to Training Wing data calls.
Maintained directory structure to contain all courseware materials by platform.
Received and logged all Navy-approved change requests into the CSS Tracking Database.
Distributed original change requests to applicable department(s) as required.
Checked out of files, upon request, to Courseware Authors, Technical Writers, ISD, etc.
Produced status reports utilizing the CSS Tracking Database and N6 information.
Tracking of all drumbeat production to ensure product was supplied to customer as contractually required.
Responsible for attending the monthly Admirals Brief in Building 1 and returning with any pertinent information to the NAPP Manager.
Responsibilities included updating and creating Microsoft Excel spreadsheets, Word documents, and PowerPoint presentations.
Data entry into Excel spreadsheets and an Access Database.
Created simple queries in SQL to create and update monthly drumbeat reports.
Updating and creating PowerPoint slides for presentation to the Admiral.
Review Computer Based Training for instructional, cosmetic, program, and curriculum accuracy prior to release to the Chief of Naval Air Training (CNATRA) Pipeline Training Officers for final distribution authorization.
Review of Flight Training Instructions, Student Guides, Instructor Guides, and other Particular to Aviation Training Publication is performed prior to release.
Perform Quality Control on programmatic applications and follow test cases to verify the functionality and accuracy of the system being tested.
Review of on-line syllabus-specific data entered into the Training Integrated Management System (TIMS) to ensure consistency with the paper-based CNATRAINST ••••• series publication.
Responsible for the Measurement and Analysis portion of CMMI documentation and training.
Backup for Quality Assurance Manager.
Customer Service Representative
South Texas General Insurance Agency, •••••/••••• •••••/•••••
Houston, Texas
Worked directly with Insurance Agents throughout the country calculating insurance quotes.
Heavy data entry.
Handled large volume of calls.
Assembled all insurance manuals to be sent out to insurance agents.
EDUCATION
Bellevue University, •••••
Currently pursuing Bachelors in Business
Texas School of Business, •••••
Houston, Texas
Certified Phlebotomy Technician
Certified Medical Assistant
••••• GPA
George West High School, •••••
George West, Texas
High School Graduate
CERTIFICATIONS
Microsoft Certified Professional - March •••••, •••••
ITIL (IT-Service Management) July •••••, •••••
Security + - September •••••, •••••
•••••
Sandia, TX •••••
•••••
SUMMARY OF SKILLS
Ability to analyze and interpret information in multiple viewpoints.
Proficient with all major computer operating systems
Experience in training, supervision, and management
Proven team-building skills
Excellent interpersonal communications skills
Strong analytical ability
Comfortable working in a wide variety of environments
Self-motivated and strong desire to learn
Able to prioritize and multitask in a fast paced, rapidly changing environment
Highly motivated and detail-oriented
Proven history of successful management and production quality control
Expert at streamlining operations, increasing efficiency, and improving overall product quality
Typing: ••••• wpm
ITIL Certification
COMP TIA Security + Certification
Microsoft Certified Professional Certification
CMMI Training
CMMI Appraisal Team Member Training
CMMI Appraisal Team Member
Currently hold Secret security clearance
PROFESSIONAL EXPERIENCE
Information Engineer 3
CACI •••••/••••• •••••/•••••
Corpus Christi, Texas
Responsibilities included complex testing and analysis of a variety of elements including: server upgrades, new development, and courseware.
Provided guidance and direction for less experienced personnel.
Developed and maintained process documentation.
Reviewed and made recommendations to CNATRA Program Managers.
Ensured each product met functional requirements before customer received product.
Performed analysis on errors found during testing.
Functioned in a lead capacity within the Independent Verification & Validation team.
Completed ITIL training and received Certification.
COMP TIA Security + Certified Professional Certification.
Microsoft Certified Professional Certification
CMMI v••••• training
CMMI v••••• Appraisal Team training
Appraisal team member for CMMI Level 2 Certification
Received Secret security clearance
Programmer 2/Quality Control Team Lead
Probado Technologies Corporation •••••/••••• •••••/•••••
Corpus Christi, Texas
Responsible for directly overseeing work distribution among the team members and tracking work completion on a daily basis.
Participated in the weekly meetings and passed on all pertinent information to the team members.
Reviewed and approved team timesheets/leave requests.
Responsible for team cross training and management support for special projects.
Receive and organize courseware materials delivered in response to Training Wing data calls.
Maintained directory structure to contain all courseware materials by platform.
Received and logged all Navy-approved change requests into the CSS Tracking Database.
Distributed original change requests to applicable department(s) as required.
Checked out of files, upon request, to Courseware Authors, Technical Writers, ISD, etc.
Produced status reports utilizing the CSS Tracking Database and N6 information.
Tracking of all drumbeat production to ensure product was supplied to customer as contractually required.
Responsible for attending the monthly Admirals Brief in Building 1 and returning with any pertinent information to the NAPP Manager.
Responsibilities included updating and creating Microsoft Excel spreadsheets, Word documents, and PowerPoint presentations.
Data entry into Excel spreadsheets and an Access Database.
Created simple queries in SQL to create and update monthly drumbeat reports.
Updating and creating PowerPoint slides for presentation to the Admiral.
Review Computer Based Training for instructional, cosmetic, program, and curriculum accuracy prior to release to the Chief of Naval Air Training (CNATRA) Pipeline Training Officers for final distribution authorization.
Review of Flight Training Instructions, Student Guides, Instructor Guides, and other Particular to Aviation Training Publication is performed prior to release.
Perform Quality Control on programmatic applications and follow test cases to verify the functionality and accuracy of the system being tested.
Review of on-line syllabus-specific data entered into the Training Integrated Management System (TIMS) to ensure consistency with the paper-based CNATRAINST ••••• series publication.
Responsible for the Measurement and Analysis portion of CMMI documentation and training.
Backup for Quality Assurance Manager.
Customer Service Representative
South Texas General Insurance Agency, •••••/••••• •••••/•••••
Houston, Texas
Worked directly with Insurance Agents throughout the country calculating insurance quotes.
Heavy data entry.
Handled large volume of calls.
Assembled all insurance manuals to be sent out to insurance agents.
EDUCATION
Bellevue University, •••••
Currently pursuing Bachelors in Business
Texas School of Business, •••••
Houston, Texas
Certified Phlebotomy Technician
Certified Medical Assistant
••••• GPA
George West High School, •••••
George West, Texas
High School Graduate
CERTIFICATIONS
Microsoft Certified Professional - March •••••, •••••
ITIL (IT-Service Management) July •••••, •••••
Security + - September •••••, •••••