Seeking to build a career where I can utilize my past experience and education
with an organization that has opportunity for future growth.
Indiana Institute of Technology, Fort Wayne, IN••••• 9/••••• V 6/•••••
Human Resource Assistant (April •••••June •••••)
This position plays an essential role in assisting employees and management in benefit plan selection and comprehension, policy revisions and creation, and recruiting.
X Administered new employee training
X Conducted I••••• training
X Streamlined the orientation process of all new employees
X Supervised FMLA requests and time-off
X Managed COBRA through ADP
X Performed interviews and phone screens of exempt and non-exempt candidates
X Managed benefit enrollment process and qualifying events
Phone Center Manager (December •••••April •••••)
Part-time supervisor of eight tele-counselors, assisted the Director of Admissions with various tasks, recruited students, and assisted parents through the college process.
X Increased caller productivity and accuracy of information given to students
X Conducted performance evaluations
Admissions Presenter (September •••••December •••••)
A seasonal part-time position that traveled to various high schools presenting life skills to prospective college students and provided information on Indiana Tech while collecting data on potential students.
X Presented one hour presentations to high school students about Indiana Tech
X Answered questions about college and job searches
Snelling Personnel, Fort Wayne, IN••••• 5/•••••/•••••
Cold-called local companies in regards to staffing needs, screened, interviewed, prepared, and verified potential candidates. Updated the database of all candidates, employers, and contacts. This position was switched to •••••% commission in August of •••••
Professional Federal Credit Union, Kendallville, IN••••• 2/•••••/•••••
Oversaw branch vault and all incoming and outgoing currency. Assisted Branch Manager with loans and opening new accounts. Maintained a teller drawer and assisted customers with transactions. Left due to an armed robbery.
COLLEGE WORK EXPERIENCE
Walt Disney World, Orlando, FL••••• •••••/•••••/•••••
Assisted guests with entrance into the Magic Kingdom and handled ground control and customer service for the daily parades. Attended Disney training on guest service and handling of guest complaints.
McCormick Hospitality, Auburn, IN ••••• •••••/•••••/•••••
Sales Representative/General Manager
Cold-called on local companies for corporate hotel deals. Managed ••••• room hotel and ••••• employees. Interviewed, hired, and handled customer and employee complaints. Assisted management company in preparing budgets and sales presentations to the owner of the property.
ASSOCIATIONS AND COMMUNITY INVOLVEMENT
Society of Human Resources
MBA, Indiana Institute of Technology, Fort Wayne, IN G.P.A •••••/•••••
B.S. Business Administration Tri-State University, Angola, IN G.P.A •••••/•••••
AAS, Business Administration Ivy Tech State College, Fort Wayne, IN G.P.A. •••••/•••••