Human Resource

HUMAN RESOURCES Professional

Business Partner to senior operating and leadership executives to guide the development of performance-driven, customer-driven, and market-driven organizations. Recognized for innovative leadership and counsel in transitioning under-performing into top producers and guiding other organizations through accelerated growth and market expansion. Decisive, energetic and focused. Talented team leader, team player and project manager. Strong record of achievements in a diverse employee base, done through team orientation. An expert, in managing projects and implementing changes that will streamline procedures and deliver bottom line results.

Strategic HR Leader with expert qualifications in all generalist HR affairs. Particular success in:

Recruitment & Employment Management•••••Vision, Mission & Shared Values Statements
Advanced HRIS Systems & Technologies•••••Training & Development Leadership
Coaching/Training/Development Leadership Internal Change & Reorganization
Employee & Management Retention•••••Organization Design & Development
Quality & Performance Improvement•••••Employee Reward & Recognition Programs
HR Policy, Process & Systems Design•••••Benefits & Compensation Design

Keen presentation, negotiation, problem solving and conflict management skills.


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Professional Experience:

Home Depot, Phoenix, AZ

Retail Staffing Manager
Strategically planned through regional business partnerships to include District Human Resource Managers, Store Managers
and Associate Department Supervisors within a region of ••••• districts consisting of approximately ••••• stores for
employment practices, recruitment, quality staffing and organizational effectiveness.

Recruited employees for an entire region, implemented practices to maximize human capital, drive performance improvement, candidate quality, and achieve measurable business impacts.
Managed and created Retail Staffing Center standard practices for the Merchandising Execution Team, while also managing the Pac Central Region as the only Retail Staffing Manager.
Developed and became a resource for, Sr. Retail Staffing Managers, Retail Staffing Managers, Staffing Specialists, Analysts and Coordinators.
Received several Awards from the field partnerships.
Participated in proactive process improvement teams for the Retail Staffing Center.

Assisted peers proactively to achieve results and be of assistance.







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Human Resource Generalist, Human Resource Manager Talent Management
As the HR Manager Talent Management, I have strategically affected staffing processes, associate development, and
learning environment, associate communication, diversity & inclusion, while instilling the core values and leadership
essentials within all associates at all levels. The many partnerships and /or divisions within Home Depot has enabled me to
achieve the goals of the organization through the standard operating procedures, code of conduct and be compliant with all
company policies and federal/state laws.

Increased awareness of the product knowledge certification within the stores.
Involved in team creations of the; Introduction to Spanish, Accelerated Curriculum Training (ACT) for DS and ASM Surestart, and Payroll Model to help facilitate staffing, hour management and overall payroll, and Salaried Leadership On boarding.
Developed a Spanish Class for the all levels of associates in the field.
Assisted other peers proactively to achieve results and be of assistance.
Changed the overall culture to a more structured, associate friendly and customer satisfaction stores.
Facilitated classes on Orientation, Respect Matters, Employment Practices, Time Management, Customer Service, HRM Surestart and classes by need evaluation within the stores.
Consistent, equitable and fair utilization and implementation of the SOP, Code of Conduct and Policies & Procedures already set forth by Home Depot.
Performed and assisted internal investigations within store to include a variety of issues i.e., sexual harassment, wrongful termination, loss prevention, EEOC claims/hearings.
Received the HR Team Award by the division. Also, received 3 Homer Awards for the creation of the Introduction to Spanish Class, Best metrics within my team, and for overall support of my district stores.


Store Human Resource Manager
Scope of responsibility encompasses the entire HR function with emphasis on staffing, career development/succession
planning, training, organizational development, EEO/Affirmative Action/diversity initiatives and employee
reward/recognition programs.
Conceived, developed and introduced a series of innovative HR programs, and leadership initiatives (Supervisory Training Program, succession planning).
Implemented processes to increase •••••K to •••••% participation.
Achieved training curriculum goals for the store of a •••••% up to date from •••••% in 3 months and maintained that until my promotion.
Performed and assisted internal investigations within store to include a variety of issues i.e., sexual harassment, wrongful termination, loss prevention, EEOC claims/hearings.
Transitioned HR from an administrative function into a strategic business partner working with senior management to drive key business and performance improvement initiatives.


Upper Crust Bakery, Phoenix, AZ

Human Resource Director
Performed all human resource functions within a manufacturing (wholesale bakery) and corporate setting from: design to
develop, creation and implementation of policies, procedures, forms, incentive and reward programs, employee relations,
benefit programs (health insurance, life insurance, dental insurance), unemployment coordination, workers compensation,
payroll utilizing ADP and Etime.

Controlled costs and drove corporate revenues by reducing role of consultants. Cut budget in half by assuming the functions of writing employee handbook, health insurance plan renewal management and audit, review the payroll software for cost effective alternatives.
Developed forms, processes, procedures, policies for efficiency and to meet legal compliance.
Designed employee incentive/reward programs to reduce absenteeism cost, improve employee morale, and increase employee/company relations.
Conducted employee recruitment, interviews, recommendations and orientations.
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Ensured utilization, efficacy and cost-competitive edge of the benefit programs. Manage vendor relationships to ensure compliance with corporate goals and objectives.

Coordinated annual open enrollments, conducted benefit presentations, and compiled and dispersed employee informational packets.
Developed training and development programs for all levels of employees.


King Par Golf Corporation, Flushing, MI

Human Resource Director
Responsible for the entire human resource functions within the manufacturing, retail and corporate office setting; recruiting,
staffing, evaluations and discipline, coaching and counseling, training and development, benefit administration (health, life,
profit sharing), payroll & compensation planning and administration, workers compensation, comply with unemployment
regulations, implement reward & incentive plans, job description analysis, safety training and implementation, and plan
company events. Reviewed and improved current policies, procedures, benefits, compensation, technology, and legislation
to reflect current trends, organizational and legal changes.

Developed comprehensive short and long term HR strategies designed to drive organizational change and employee development with new and ongoing programs.
Managed and administered compensation, benefits, and management programs including safety, workers compensation, and benefits.
Designed and managed performance and compensation programs.
Developed training programs for all level of employees.
Developed employee handbook, job descriptions, and HR processes for the organization.
Restructed a company paid profit sharing program to a •••••k plan; for a win-win outcome, which went from company donation of •••••% to 3 %.


Education:
Masters of Science in Administration, Central Michigan University
Major Human Resource Administration
G.P.A. •••••

International Business Administration, Masters of Science Certificate
Public Administration, Graduate Certificate
G.P.A. •••••

Industrial Organizational Psychology, Central Michigan University
Graduated Cum Laude

Achievements :
&#•••••; HRM Team Award Home Depot
&#•••••; Platinum Level Homer Award
&#•••••; Nominated to Whos Who of American Colleges & Universities.
&#•••••; Marketing Division Honors Award Baker College

Professional Affiliations:
Society for Human Resource Management
East Valley Human Resource Association
Womens Business Association

Computer Skills
Word, Excel, Powerpoint, ABRA, ADP, Etime, Report Smith, Intuit, Gniel, and several others.