Human Resources Assistant or Generalist

Objective
Human Resources professional, graduating with Masters degree, seeking a position in which communication and interpersonal skills are utilized, coupled with professional experience to contribute to a progressive, growth-oriented organization.

Education
M.A. Labor and Employment Relations, University of Cincinnati, Cincinnati, OH
Expected Graduation: June •••••
G.P.A. •••••

Certification
PHR, Human Resources Certification Institute
Completed test June •••••

Work Experience

Human Resources Co-op, GE Aircraft Engines, Cincinnati, OH (August ••••• Present)
Identifies, prescreens and interviews potential candidates for the Sourcing and Controls Engineering Departments
Developing a Career Management Project to identify employees needs in regards to a career path
Benchmarking Career Management Project information with other GE businesses and outside corporations
Completing job analysis for the various Sourcing and Controls Engineering Departments in order to create job descriptions

Strategic Alliances Analyst, United Medical Resources, Inc., Cincinnati, OH (August ••••• August •••••)
Managed the relationship with Preferred Provider Networks and Prescription Benefit Managers, serving as a liaison and advocate for customers, in order to provide troubleshooting, analysis and customer service
Acted as first point of contact for client issues relating to Preferred Provider Networks and Prescription Benefit vendors, resulting in the resolution of issues and a higher level of customer service satisfaction
Performed PPO evaluations and analysis to provide customers with knowledge regarding their PPO usage and options to decrease the cost of their healthcare coverage
Coordinated implementation of new PPO networks and/or Drug Card programs for clients to ensure that they are in compliance with accessing their healthcare providers

Benefits Specialist, The Hauser Group, Cincinnati, OH (August ••••• May •••••)
Managed employee benefits for small businesses to ensure that healthcare cost were kept at a manageable level, and customer service needs were met
Researched, analyzed, and evaluated benefit plans to provide clients with necessary financial reporting and recommendations, resulting in the clients ability to make appropriate health care plan decisions
Prepared communication materials, including presentations, resulting in a display of employer cost, benefit plan designs and other pertinent information
Counseled, advised and answered questions from employees regarding benefits resulting in the resolution of claims issues and a high level of customer satisfaction

Human Resources/ Recruiting Assistant, South Bay Mental Health Center, Brockton, MA (September ••••• May •••••)
Maintained a database that tracked current employees and applicants so that access to records was efficient and the records were accurate
Developed recruiting strategies and materials, involving internet postings, newspaper ads, and college career fairs, to attract potential candidates for job openings
Assisted in screening job applicants, and scheduling potential candidate interviews
Coordinated and presented employee orientations that provided new employees with answers to questions, and allowed for collection of employee information
Assisted South African immigrant employees in obtaining H2B Visas, and in relocating to the United States