RESUME
Bilingual
PROFILE
••••• years of working experience in administration
Relish challenges and ability to work under pressure
Ability to handle national and international assignments
Innovative and excellent leadership skills
Excellent sense of organization
Excellent leadership skills
Excellent orientation to customer service
Associate member of the International Management Academy
EDUCATION
MBA with specialization in Human Resource Management••••••••••
University of Wales-United Kingdom
Subjects studied: Planning Human Resources, Managing Change in Organizations, Financial Management Marketing Management, Employee Relations, Managing the Human Resource, Strategic Management, Research Methods.
Dissertation: An evaluation of the fairness of performance appraisal system at the Mauritius Housing
Company Ltd
Diploma in Human Resource Management••••••••••
University of South Africa-South Africa
Subjects studied: Accounting for Personnel Practitioners, Business Management, Communication in English, Personnel Management, Industrial Relations, Labour Law, and Management of Training
Diploma in Software Applications••••••••••
DatamaticsCentre-Mauritius
Subjects studied: Word, Excel, PowerPoint, Access, Outlook, and Internet
Experience
Clerk/Receptionist••••••••••
Formedica Ltd Montreal
&#•••••; Channel and Safe guard files electronically;
&#•••••; Manage phone calls and initiate actions accordingly;
&#•••••; Attend to customers;
&#•••••; Send and process bills to distributors.
Executive Assistant••••••••••
Mauritius Housing Company Limited-Mauritius
&#•••••; Assist the Head of the Commercial Unit in his Administrative functions;
&#•••••; Attend the external consultant to work on the manual of procedures;
&#•••••; Assist the head of unit to design and execute the Performance Management System;
&#•••••; Plan and organize business meetings, seminar and workshops for special events;
&#•••••; Assist and participate in meetings, and where necessary account for appropriate actions ;
&#•••••; Facilitate communication and act as liaison officer between the head of unit and external customers;
&#•••••; Participate in projects (Performance Appraisal system, Performance Related Pay, Six Sigma, New product development, Retention Scheme Policy, Core Banking) and follow up;
&#•••••; Supervise and Oversee the new computer system users;
&#•••••; Prepare statistics and internal reports for the weekly meeting;
&#•••••; Monitor the time schedule of trainees;
&#•••••; Organize training sessions.
Secretary
The Water Park- Mauritius ••••••••••
&#•••••; Assist the head of Maintenance Unit in his administrative functions;
&#•••••; Plan the work of a team of ten (•••••) employees;
&#•••••; Manage phone calls and set up appointments;
&#•••••; Disseminate and transmit information;
&#•••••; Prepare and maintain files and documentation;
&#•••••; Maintain personal records and progress of ten (•••••) employees;
&#•••••; Prepare time schedule for the employees;
Leisure and Interests
Volunteering, swimming, volleyball
Additional information and references on request