HVAC results-oriented repair technician pursuing a place with a company where my recent training can be a contribution and skills can be utilized. Excellent communication skills. Electronic and Heating system hands on training. Maintenance, troubleshooting, and repair of HVAC systems hands on training. Extensive customer service skills which shall provide timely and proficient results. Insurable New York State Drivers License
••••• Educational Qualification
Branford Hall Career Institute, Graduate in the HVAC/R program, ••••• EPA Refrigerant Technician Certification (Type I, II), ••••• EPA Certification # P3AB•••••A1E••••• ••••• Technical Skills
Microsoft Word••••• Customer Service••••• Quality Control••••• Forklift Operation
••••• Organizing / Planning
••••• Experience
NCO Financial Systems - Melville, NY •••••••••• Collections Representative
Collected on past due medical bills
Provided great customer service when talking with patients
Created payment plans for customers
MedSave USA Inc. - Hauppauge, NY •••••••••• Production Manager
Contacted hospitals, doctors offices, government facilities, federal companies
Retrieved medical records for pending court cases
Managed Production Representatives
Compiled reports which reflected performance levels of my team
Participated in daily meetings with upper management and ownership
••••• ••••• PROFESSIONAL DEVELOPMENT
Professional Achievements
Presidents List, Branford Hall Career Institute, ••••• GPA, •••••