Inside Sales/ Data Entry

OBJECTIVE: To use my excellent people skills and workmanship to maximize my employers long-term productivity and efficiency


EXPERIENCE:
JC Penney, Inc.
Westland and Okemos, MI; Toledo, OH
November ••••• - Present
Ten-time winner of store Customer Service Award
Four-time winner of store We Care Award (awarded for achievement in loss prevention)
Have performed duties including but not limited to: schedule-making, switchboard-operating, calling customers, opening store, closing store, and hiring employees
Able to solve problems by recognizing their causes before they become problems
Ordered, received, and stocked merchandise in accordance with store core standards

Home Instead Senior Care
East Lansing, MI
June ••••• - January •••••
Serviced needs of elderly client
Maintained journal of client activities and condition, logged miles travelled and hours worked
Recruited three other qualified people to work for the company


EDUCATION:
Henry Ford Community College
•••••Dearborn, Michigan; •••••
•••••English and Sociology

Miller High School
•••••Dearborn, Michigan; •••••
•••••Diploma


OFFICE SOFTWARE EXPERIENCE:
MS Word
MS Excel
MS Outlook Express
MS Office
WordPerfect


References Available Upon Request