RESUME
INSURANCE PROFESSIONAL
INSURANCE EXPERIENCE: Risk Evaluations, Underwriting, Loss Investigation, and Sales.
ADMINISTRATIVE EXPERIENCE: Process Improvements, Supervision, Training Personnel, Budgeting, and Policies & Procedures.
SAFETY EXPERIENCE: Federal Motor Carrier Safety Regulations, Hazardous Materials Regulations, and OSHA Regulations.
QUALIFICATIONS/SPECIAL SKILLS
Manager-Supervisor
Transportation Background
Claims Defense Preparation
Regulatory Compliance
Systems Analysis
Profit Maximization
Loss Prevention
Customer Service
Employee Development
Effective Communications
Safety Training Programs
Presentations to Audiences
COMPUTER APPLICATION SKILLS
MS Windows - Advanced
MS Office (Word, PowerPoint, Excel, Access, Outlook) - Advanced
Proprietary Insurance Risk Evaluation and Claims Software - Advanced
Lotus Notes - Advanced
WORK EXPERIENCE
Western and Southern Life InsuranceIndianapolis, IN
•••••
Sales Representative
Sold Life and Health Insurance products to individuals, families and small businesses in the
greater Indianapolis area. Serviced existing clients.
Family Heritage Life InsuranceIndianapolis, IN
•••••
Sales Representative
Sold Supplemental Health Insurance products to individuals, families and small businesses in the greater Indianapolis area.
National Marketing Services Indianapolis,IN
•••••
Marketing Coordinator (Part-Time)
Serviced various retail stores in the greater Indianapolis area. Set up/stocked displays,
assembled furniture and worked with store management on various display projects.
••••• Consulting-Indianapolis, IN
•••••
Independent Risk Management and Insurance Consultant
Consulted with individual and business clients. Recommended cost reduction, safety, and productivity improvements to business entities. Conducted contracted property inspections on residential houses in the Indianapolis area and file written reports for Inspectarisk, Inc.
GreatLand/Kemper Insurance Company - Columbus, OH
•••••
Senior Loss Control Consultant
Conducted Risk Evaluation Surveys of prospective accounts; reported findings to underwriting department. Developed and implemented risk improvement service plans for assigned accounts. Consulted assigned accounts on loss control matters.
Designed company-wide fleet risk evaluation survey form.
Assisted three insureds with upgrading DOT safety rating to Satisfactory.
Developed Guide to Driver Applicant Screening and Qualification booklet.
Assisted four insured customers with reducing loss costs by over $•••••,•••••
Great West Casualty Company
•••••
Manager, Safety Services -Bloomington, IN (•••••)
Senior Safety Representative - South Sioux City, NE (•••••)
Provided safety services in seven states (IL, IN, KY, MI, OH, PA, and TN). Managed $••••• million operating budget. Supervised ••••• field safety representatives and two safety assistants. Developed, scheduled, and presented safety educational seminars for insured customers, agents, employees, and industry trade associations.
Started a regional safety department that expanded to ••••• field representatives.
Initiated an accident kit camera program that saved $•••••,•••••+ in claims the first year.
Attained the lowest regional loss ratio in four regions three consecutive years.
Developed suggested driver medical standards for Federal DOT rules committee.
Assisted two companies with upgrading their DOT safety rating to Satisfactory.
EDUCATION AND LICENSING
* Bachelor of Science, Business Administration - University of Missouri, Columbia
* Associates in Risk Management (ARM) - Insurance Institute of America
* Indiana Property & Casualty Producer License Indiana Department of Insurance
* Indiana Life & Health Producer License Indiana Department of Insurance
* Various Safety & Health Courses National Safety Council
* Various Motor Fleet Safety Courses North American Transportation Management Institute