Investigator

University of New Haven, West Haven, CT
Bachelors of Science, Criminal Justice concentration in Investigative Services
Minor, Fire Science
Executive Summary
I am a dependable and hard working honors graduate of the University of New Haven. I currently work for Claims Verification Incorporated, investigating insurance fraud. I would like to couture my career and facilitate my experience by working in bank investigation. In securing a position, I will ensure that all work and education needed is done and completed to highest quality.

Experience
Claims Verification Incorporated••••••••••Present
Special Investigator
Research and obtain clear and quality video documentation of assigned parties•••••
Obtain recorded and written statements/documentation from insured parties
Write reports in a clear and timely manner

Bank of America••••••••••May •••••
Overdraft Customer Assistance, Dorchester MA
Provide customer services on account status
Assist and guide struggling customers in reconciliation of bank issues
Liaise with multiple levels of bank employees to provide for customers best interest
Handling various customer escalated issues

State of Massachusetts Judicial Branch•••••Summer •••••
Hampden Juvenile Court Division of Massachusetts, Palmer Session, Palmer MA
Summer Intern for the Springfield Juvenile Court probation department serving
children and their families involved in the juvenile criminal justice system
Conducted meetings/phone calls with probationers and parents/legal guardians
Involved in court room hearings, procedures and daily dockets
Provided as needed assistance with the court process and court room personnel

Relevant Coursework
Principles of Criminal/Fire Investigation
Data Processing
Advanced Investigative Techniques

Achievements/Activities
Member, UNH Honors Program••••••••••Present
Member, Alpha Phi Sigma Honor Society••••••••••Present



References available upon request