IT Manager

CAREER SUMMARY

Information Technology Program Manager with several years of experience in project and program management. Motivated professional with diverse leadership experience that includes leading application development teams that have created solutions on platforms ranging from mainframe to web based systems.

PROFESSIONAL EXPERIENCE

JOHN DEERE CREDIT, Johnston, IA ••••• to Present
Provider of financial services for customers and merchants of John Deere products.

Program Manager, IT ••••• to Present
Responsible for managing several projects in the Madison, Wisconsin office, in support of Point of Sale solutions for over ••••• merchant/dealers.
Mentoring project managers in support of their specific projects.
Managing several concurrent subprojects to provide three new point of sale solutions by October ••••• Projects involve the development of a Virtual Point of Sale Terminal web solution, developed in WebSphere and Java. MS SQL is the database platform. Also includes the development of an XML transaction interface into the legacy mainframe systems.

CUNA MUTUAL GROUP, Madison, WI ••••• to •••••
Provider of financial services to credit unions and their members worldwide.

Project Manager, ITS Technology Integration ••••• to •••••
Responsible for leading software development staff in the maintenance and support of the corporate document imaging systems and document creation systems.
Negotiated several software contracts that saved the company over $•••••,•••••
Led team in the successful implementation of a new web based document viewing system called Document Direct for the Internet from Mobius Management Systems. Team was inexperienced in Microsoft web based technology, but finished on time and within budget.
Led team in the process of Beta testing a new document creation system called xPression from Document Sciences Corporation. CUNA Mutual does not usually participate in Beta programs, but from previous testing experience, led the team in a successful Beta test.
Implemented a Lotus Notes Activity Tracker system to allow direct reports to track work activities. No such systems were available in the past and it allowed reporting to upper management how much the team had accomplished.

Systems Manager, ITS Sales and Marketing ••••• to •••••
Responsible for leading two teams; one in support of the Call Marketing Center systems and the other in implementing a new Business to Member system for the sales force called Janna from Siebel Corporation.
Led the team in a successful upgrade of an in-house developed VB application called ToolBar. The team consisted of both contractor and on site staff. Able to roll out several enhancements in time for a Call Center reorganization where everyone would use the same system.
•••••Managed multi-million dollar Janna project allowing the sales force to use a web based system to track clients and share information with other sales staff. Encouraged upper management to stop the rollout of Janna after they were acquired by Siebel and go with Siebel v••••• instead, saving the company an estimated $3 million in conversion costs.




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Project Manager, ITS Sales and Marketing ••••• to •••••
Led a technical team in the support of many sales and marketing departments systems.
Planned and implemented a multi-million dollar project to roll out new laptops to a 1,••••• person sales force. Plan minimized business interruption, resolved software compatibility issues and introduced new operating system. Project resulted in the smoothest replacement of laptops in company history.
Led successful Year ••••• project requiring the testing of over ••••• applications.
•••••Set up policies and procedures for rolling out new software systems to sales staff. Coordinated effort with IT Platform team and Help Desk team. This action resulted in a more stable laptop environment and eliminated frustration within sales force.

GREAT LAKES HIGHER EDUCATION CORPORATION, Madison, WI ••••• to •••••
Post-secondary education loan guaranty and servicing company.

Systems Analyst
Responsible for providing technical direction and leadership for project team.
Provided analysis and technical input for new federal Direct Loan project. Analyzed a poorly documented system and updated the documentation.

NORTHRUP GRUMMAN (formerly Logicon Eagle Technology), Orlando, FL ••••• to •••••
Defense contractor developing communications planning software for the military.

Project Manager Secret Security Clearance ••••• to •••••
Responsible for leading software development teams, project planning, and budgeting.
Responsible for $•••••,••••• communication planning software project. Completed on time and under budget.
Contributed to proposal writing teams. Team won all contracts competed against.

Software Test Director ••••• to •••••

HARCOURT BRACE JOVANOVICH, Orlando, FL ••••• to •••••
Book publishing and life insurance company.

Programmer Analyst

PREFERRED MUTUAL INSURANCE COMPANY, New Berlin, NY ••••• to •••••
Property and casualty insurance company offering personal auto, home and commercial insurance.

Programmer Analyst, Programmer, Programmer Trainee, Technical Librarian

EDUCATION

M.A., Computer Resources and Information Management,
Webster University, St. Louis, MO, ••••• (Orlando, FL campus)

B.S. Computer Information Science,
State University of New York at Binghamton, Binghamton, NY, •••••

PROFESSIONAL ASSOCIATIONS

Association for Information and Image Management (AIIM) of Wisconsin, ••••• to •••••
Project Management Institute (PMI), Madison Chapter, ••••• to Present

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TECHNICAL ADDENDUM


Computer Software

MS Windows XP/NT/9x, MS Project, Project Workbench/Niku •••••, MS Office Suite •••••, Internet Explorer, Visio, Lotus Notes, MS Outlook, Adobe Acrobat


Mainframe Software

MVS/ESA, TSO/ISPF, DB2, IMS, DB2 FileAid, OS/VS1, DOS/VSE, VSE/POWER, CICS, MVS/JCL, JECL, Switch, DYNAM, VSAM, Roscoe, Librarian, Vollie, Panvalet, PRIMOS, IBM Dump Reading, IBM Utilities


Mainframe Hardware

IBM •••••/•••••/•••••, AS/•••••, NCR •••••, VAX, PRIME •••••


Languages

C•••••, FoxPro, COBOL II, PL/1, Pascal, IBM Assembler, SQL, C, DYL•••••II, Lisp, Prolog, Easytrieve, RPGII, Basic, Visual Basic, HTML

Other Training

Project Management Institute (PMI) of South Central Wisconsin PMP Exam Preparation Course December •••••
Six Sigma Green Belt February •••••
Dale Carnegie Graduate March •••••