Legal/Law

••••• A. •••••
Objective To obtain a position that will allow me to utilize my skills, education, and experience for the benefit of my employer.
Skills and Qualifications












Education

&#•••••; Excellent telephone skills
&#•••••; Excellent organizational skills
&#•••••; Proficient in Microsoft Office
&#•••••; Typing ••••• + wpm
&#•••••; Ability to interact with customers in a friendly professional manner
&#•••••; Ability to diplomatically resolve customer complaints as needed
&#•••••; Ability to follow and understand instructions
&#•••••; Ability to make decisions regarding any given situation
&#•••••; Works well with or without supervision
&#•••••; Works well in fast-paced environment
&#•••••; Willing to learn anything new



ITT Technical Institute Bessemer, AL March •••••
Associate of Applied Science in Criminal Justice


Work experience

July •••••present Serra Automotive Birmingham, AL
Executive Administrative Assistant
Responsibilities include but are not limited to:
Answered a high volume of incoming call and in-person inquiries from clients and colleagues; treated each person with respect and provided information and referrals.
Coordinated and set up conference calls, board and management meetings, special events and travel arrangements for top executives.
Provided superior administrative support to management.
Coordinate the interviewing process between management and new hire candidates
November •••••present Belk Trussville, AL
Sales Support/Associate
Responsibilities include but are not limited to:
Greeting customers upon arrival and assisting with purchases
Ensuring that customer needs are met
Resolving customer complaints/disputes



•••••Personal references available upon request