OBECTIVE: To secure a position that utilizes my service and business management skills, positive attitude, effective communication approach and commitment to quality teamwork.
SUMMARY: Several years experience in providing effective management and successful business management operations of Office / Payroll / Benefits / Administrative / Health and Safety, and vast knowledge of Microsoft Outlook, Word, and Excel.
•••••CAREER HISTORY
ATS Transportation - Calgary, Alberta•••••Jan ••••• to Sept ••••• Operations Manager
Developed and implemented Health & Safety program.
Prepared and submitted budgets for upcoming months/year.
Organized work schedules and mandatory responsibilities for ••••• employees and ••••• brokers.
Hired, trained and dismissed employees/brokers.
Prepared contracts and negotiated revisions, changes and additions to contractual agreements with brokers.
Resolved conflicts regarding service delivery and invoicing.
Signed and approved all invoice payments and broker payroll.
Sameday Worldwide Calgary, Alberta•••••Feb ••••• to Nov ••••• Terminal Manager
Addressed all office and operational issues required.
Organized work schedules and mandatory responsibilities for ••••• employees and ••••• brokers.
Signed and approved all invoice payments and broker payroll.
Managed existing and new customers.
Created new employee files, maintained existing files: ensuring confidentiality in accordance with privacy laws.
Prepared and process payroll including: hourly, salary, and broker payroll.
Analyzed and monitored employee productivity through performance levels.
Richco Group Calgary, Alberta•••••Nov ••••• to Feb ••••• Operations / Service Manager
Provided marketing and advertising services to new and existing customers.
Hired, trained and dismissed employees.
Managed and controlled shipping and receiving requirements for all contracts.
Resolved conflicts regarding service delivery, invoicing, and past due accounts effectively.
Organized work schedules and mandatory maintenance responsibilities for over ••••• employees and all vehicles.
Processed all reports and addressed any issues.
Canadian Linen & Uniform Calgary, Alberta•••••Aug ••••• to Nov ••••• Production Manager
Consistently promoted to several new tasks and Safety / Computer committees.
Successfully improved the operation and management of the production warehouse.
Develop and managed administration and new computer programs of certain new linen machines.
Team member of company management in the development of corporate strategic initiatives.
Utilized financial reporting tools to manage bottom line overhead accountability.
Developed and executed new administration and maintenance plans and procedures.
Facilitated the development and execution of training schedules, employee orientations, and managing budgets.
Performed stock counts and department evaluations, maintain and review month end reporting.
Organized work schedules and required maintenance responsibilities for ••••• employees.
Responsible for the hiring, training and dismissal of staff.
EDUCATION / PROFESSIONAL DEVELOPMENT
••••••••••: Enrolled in faculty of Arts Brandon University
••••••••••: High School Diploma R.D. Parker Collegiate
CERTIFICATES:
Emergency First Aid & CPR/AED
Train the Trainer Forklift/Power jack trainer
Trained WHMIS
Trained TDG (Transportation of Dangerous Goods)
The Model Leader course
Leadership and Change course