Management Administration

PROFESSIONAL PROFILE
A decorated ••••• year Air Force career has produced a proven track record of success in Management, Administration and all aspects of the medical field. A lead by example attitude creates a cohesive environment where each employee feels important and appreciated, thus motivated to perform to their utmost ability. Computer literate.

Administration/Management: Solid Background in planning and executing fiscal responsibility in an ever decreasing reimbursement market. Hands on manager with exceptional personnel management and administrative skills. Creative problem solver with ability to resolve conflict, improve morale and build a cohesive work force.

Communication: Persuasive communicator with well developed presentation and negotiation skills. Able to develop productive relationships with colleagues, patients and staff at all levels.

Team Building: Decisive team leader with extensive experience in developing talent and creating effective training programs. Able to focus team on common goals and objectives. Encourage and empower staff to think for themselves and report potential solutions rather than problems, giving them a sense of pride and involvement.


EXPERIENCE
TIPTON LINEN AND UNIFORM SERVICES-Cape Girardeau, Missouri••••• Present
Operations Manager
Currently manage operations and production of a fast-paced, goal-oriented company. Directs the activities of ••••• different departments with ••••• employees. Developed production standards and check-lists, instilling individual accountability and pride in performance. Appointed supervisors in key departments, creating smaller units where employees feel a sense of importance and comfort in voicing their suggestions/concerns. This team approach has improved overall morale, increased productivity two-fold and decreased overhead expenses by •••••%. Fosters a safer working environment by performing in-service training, periodic safety briefings and creating/maintaining Material Safety Data Sheets.

E.N.T. SURGICAL ASSOCIATES -Warner Robins, Georgia ••••• •••••
Administrator
Directed the daily operations of a AAAHC accredited surgical center, averaging ••••• patients annually. Set and exceeded fiscal goals by updating fee schedules and implementing comprehensive accounting controls. Revised administrative and policy manuals to ensure compliance with State, AAAHC, Infection Control, OSHA and Quality Improvement Programs. Directed and coordinated all aspects of surgical patient visits to include scheduling, preoperative screening and patient education. Developed a team atmosphere for an operating room staff of two Registered Nurses and two Certified Medical Assistants. Assisted physicians as needed.

This team was consistently praised by patients for their outstanding care and surpassed expectations Merited •••••% positive patient survey results.

EMERGENCY SERVICE DEPARTMENT-Scott Air Force Base, Illinois ••••• •••••
Manager
Managed the activities of ••••• Emergency Medical Technicians and two administrative assistants in a busy Level II Trauma Unit, averaging 2,••••• patient visits per month. Oversaw an annual budget of $•••••,••••• and maintained equipment/supplies worth nearly $1,•••••,••••• Directed the base ambulance service, including the operation and routine maintenance of six ambulances. Supervised ambulance responses to ••••• calls and patient transports, averaging ••••• runs per month. Developed, revised and implemented department policies and procedures. Assisted physicians as needed.

Coordinated and prepared the department for state recognition as a pediatric qualified Emergency Department by the Illinois Board of Pediatric Physicians (First for the Air •••••ded Air Force Achievement Medal










DERMATOLOGY CLINIC- Elmendorf AFB, Alaska ••••• •••••
Manager
Managed and assisted solo physician in an extremely busy clinic averaging 1,••••• patients per month. From scratch, set up and managed two additional satellite clinics for military installations in Fairbanks, Alaska. Developed a policy and procedure manual covering every aspect of the clinic. Ran the base PFB Program, providing care, education, instruction and shaving waivers for all affected active duty personnel. These programs were adopted by Pacific Air Force (PACAF)awarded Air Force Commendation Medal. Managed annual budget of $•••••,••••• Ran a highly successful walk-in clinic for the treatment of warts, averaging ••••• patients per week. Assisted with minor surgical procedures. Received honorable mention and received the medical centers only outstanding rating by JCAHO Inspection Team.

Satellite clinics saved over $•••••,••••• annually in patient travel expenses for the Air Force



EMERGENCY SERVICES-Little Rock AFB, Arkansas••••• ••••• •••••
Manager

MEDICAL-SURGICAL CLINIC-Little Rock AFB, Arkansas••••• ••••• •••••
Manager

EMERGENCY SERVICES-Little Rock AFB, Arkansas••••• ••••• •••••
Shift Supervisor

EMERGENCY SERVICES-Laughlin AFB, Texas ••••• ••••• - •••••
Shift Supervisor


EDUCATION/TRAINING
Associate Degree in Allied Health Science, Community College of the Air Force, •••••
Voluntary completion of US Army LPN Course through correspondence, ••••• ( no license)
Technical training for Medical Service Specialist, Sheppard AFB, TX, •••••
Emergency Medical Technician (to include ambulance and automatic external defibrillation)
Advanced Cardiac Life Support Provider (certification not current)
Current in Basic Life Support training by the American Heart Association
Neonatal Resuscitation Provider Certification
Hazardous Materials Training Course, •••••
Extensive training (••••• semester hours) of leadership/management skills
Graduate of Central High School, Cape Girardeau, MO, •••••
























Professional References
For
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Adam Fritz
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Judy Cornwell
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Doug Culverhouse M.D.
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James Dawson M.D.
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