Management, Customer Service, Sales

and your posting was one of interest as I perused on Washington post jobs online. I am a student at Trintiy University majoring in Business Administration, but as my classes are scheduled for the evenings I am available for full time permanent hire. As shown on the resume attatched, I have years of Administrative Assistant experience and customer service experience. . The attached resume is presented for your consideration regarding the position of Administrative Assistant. My qualifications represent a background of increasingly important assignments within organizations. These experiences have given me the opportunity to make many profitable contributions in a number of functional areas. My required compensation is in the $•••••K range. As the enclosed resume simply summarizes my capabilities and career history, there is considerably more to relate. I would appreciate the opportunity to meet with you personally to specifically discuss what I could do for your organization. Please feel free to contact me at the above phone number. Thank you for your consideration, I am looking forward to your reply. Yours truly, ••••• Cierra ••••• •••••

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Washington, D.C. ••••• ••••• ••••• (cell)
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••••• Cierra ••••• •••••
Objective A challenging position with potential for growth that further develops my adept organization and communication skills while making use of strong and persuasive interpersonal skills and entrepreneurial instincts. Equally effective in sales and customer relations as well as liaison between clients, staff, and upper management. Strong Oral and written communication skills. Able to type ••••• words per minute
Experience April ••••• Present ITSCI
Alexandria, VA
Project Manager, Receptionist and Executive Assistant to VP/BAR TEAM SYSTEM REFRESH TECHNICIAN
•••••/HR
Responsible for securing one of our newest contracts with SunTrust Banking.
AWARE certified which means I am able to handle confidential financial and banking information and am aware of the laws and have mastered my understanding and application of the laws
Responsible to reporting to C.F.O. weekly reports and data analysis, including accounts receivable and accounts payable.
Received new and current clients, making them feel as comfortable and entertained as possible.
Set up conference rooms.
Responsible for Answering phones, faxing, filing and mail distribution and received mail.
Aided in computer marketing contracts for national musical artists.
Scheduled appointments and maintained manual appointment diaries as well as scheduled onto employees blackberries.
Dispatched technicians to service calls.
April ••••• - Nov ••••• Saints Bourbon Street Restaurant
Washington, DC
Bartender and Front of House Manager
•••••/HR PLUS TIPS
&#•••••;
Implemented, completed and delegated weekly inventory of liquor, wine, beer and bar supplies using Microsoft Excel.
Implemented Cash out Sheets via Excel as well, Esteemed and reliable Cash handling experience. Closed out registers nightly as well as distributed cash tips from credit cards, reconciled registers and made bank deposits regularly.
Accepted deliveries from mail carriers as well as vendors.
Placed orders with Washington Wholesale and Republic National.
Auditioned, Hired, and scheduled weekly bands.
In charge of event planning such as holiday parties, off site catering, and weekly band fetes.
Worked directly with outsourced accounting company to learn payroll.
Nov ••••• Present Freddie Mac Corporation through DYSIS
Reston, Virginia
Personal Assistant •••••/HR
Scheduled national travel for network engineers.
Served as Executive Assistant to Upper Management.
Answered, transferred and screened incoming calls, handling the majority of them myself, and passing on the important calls to upper level management staff.
Ordered supplies, often liaising with suppliers, other staff and clients.
Reviewed all outgoing email correspondence and memos for grammatical error as well as understanding.
Made sure my employer was completely prepared for all meetings, briefing him electronically and in person, oftentimes attending the meetings with him.
Anything needed by employer to ensure a smooth and productive day, including errand running of all types
April •••••Sept ••••• Ann ••••• Loft
Gallery Place, Chinatown, Washington, D.C.
Lead Sales Associate
•••••/HR
Provided courteous and quality sales support to clients that in turn drove revenue and became personal shopper for many
Set a store record when one of my personal clients spent $1, ••••• in one visit to prepare for a summer excursion
Set up P.O.S. displays
Maintained a neat and efficient wardrobing room
Cash handling, as cashier and assisted managers in closing duties
Fashioned Window displays and mannequins
Achieved individual daily goals as well as store goals, often leading in daily sales as well as credit card applications
Selected as manager in training but had to return back to school at Hampton University. Then offered to be transferred to a store location closer to school, respectfully declined.



Education and Skills Trinity University Washington, D.C
Presently studying for Bachelor of Science in Business Administration Entrepreneurial concentration
••••• GPA
Spanish for business
Writing Compositions
Intro to Business
Marketing and Advertising
Business Computer Applications
Public Speaking
Management and Leadership
Hampton University Hampton, VA
English Arts Major
Oral Communications
Worked as Receptionist and Assistant to the Dean of Men •••••
Elizabeth Seton High School Bladensburg, MD
••••• Received High School Diploma
Microsoft Applications

TRAINING AND LICENSCES
AWARE CERTIFIED
ABC MANAGERS LICENSE
TOP SELLER ANN ••••• LOFT
MANAGER OF THE MONTH ••••• TIMES AT Saints Bourbon Street
Project Manager at ITSCI
PROMOTED TO LEAD TECH ITSCI
References Claudia Blackstone ITSCI •••••
JoAnn Holden Saints Bourbon Street •••••
Christian St. Holder DYSIS/Freddie Mac •••••

Non family Non employer References
Lauren White •••••
Sheila Campbell •••••