My objective is to use my experience in marketing, sales, and customer
service to build business to achieve company goals.
Customer Service, Side Work, Creating relationships for return business.
Food & Beverage Manager
Prescott Az •••••
Managed, hired, trained, scheduled ••••• employees. Built relationships, security for well known entertainers, ordering supplies, food and liquor. Programmed computers, all maintenance, scheduled events, handled banquets, weddings, and larger parties. I was hired to bring the business to making a profit so the current owner could sell. I did this in 6months the Hotel/Restaurant was sold.
Finding less than desirable properties for investors. Commercial Lending,
building relationships through out Prescott, Prescott Valley areas. Compliance with federal and state laws, regulations and guidelines for large complex loans.
Broker- Sales and Marketing
Managed ••••• Loan officers across the U.S. Build relationships with large banks, retailers, and individuals for standard and commercial loans. Market, structure, pricing, under writing, compliance, closed loans. Developing and executing presentations. Also a producing Loan officer.
Responsible for creating and developing a new department in Sub-Prime lending nationwide. Hire , train and manage staff of ••••• Marketing clients such as, Midland Credit, Medical Billing, NCO Financial, Credit Unions, Retail, Payco Collections and Mikmillenkin & Michael law Firm . Responsible for monthly goals, travel and maintain client relations.
Director of Marketing
Arizona Bank, Norwest, Wells Fargo
Developed a new source of leads for sub-prime lending nationwide. Creating and maintaining client relationships, travel, networking, set
conventions for marketing tools. Highlights of clients were, Bank of America,
American Express, Chase , Bank One, Household Bank, Sears, Dillards, and Medical Hospitals to name a few. Responsible for ••••• employees.
Developed and implemented business plan for direct leads from large banks
and investors. Created new marketing tools to reach goals for supplying leads
to other branches across the country.
Assistant to the President
One of the key player s in building this company from ••••• employees to over
••••• in three years. I began as a third party Bill Collector and worked my way to Project Manager / Assistant to the President.
Responsible for developing each department, staffed and trained . programmed
auto-dialer computers and telemarketing campaigns for ••••• stations.
Handled client services , audits, operations, contracts and compliance.
Developed all policy and procedures, wrote our training program
and materials . Developed the legal department and ongoing compliance with The FDCPA and the FTC for all states. Handled legal issues and attorneys
We serviced clients such as:
Bank of America, Amex, Chase, First Interstate, Wells Fargo, and various retail
companies. Also Campaigns such as Jerry Farwell and several Political and
Law firm campaigns. Also many large retailers, medical hospital and physicians throughout the U.S•••••
Job Titles: Assistant to President, Assistant to Client Services, Assistant to VP Operations, Corp. Trainer, Project Manager, Manager of Telemarketing, Legal Department, Collection Manager, Compliance Manager, Lost Prevention Manager, and Bill Collector.
Arizona State Broker School
ASU- Business, Marketing, Sales
Saddleback College- psychology
Fullerton JC- Interior Design•••••
Anaheim College- High School
Other technical or trade school
Delta School for Flight attendant
Black Jack Dealer
Cruise Line Manager
Food ,Beverage and Liquor handling
Reference upon request