•••••nue P.O. Box ••••• Hudson, New York •••••
Home: ••••• Mobile: •••••
CVS CAREMARK, Hudson, New York ••••• Present
Store Manager, ••••• - Present
Assistant Store Manager, •••••
-Hold full accountability for all aspects of daily operations and Profit and Loss (P&L), leveraging management expertise to coordinate teams and achieve goals.
-Streamlined workflow and increased productivity by accurately assessing existing processes and making simple, effective changes to create progressive and systematic approaches to daily tasks.
-Enhanced quality and the customer experience by instilling a focus on providing the highest standards for courteous and professional service at all levels.
BIG LOTS, Hudson, New York ••••• - •••••
Assistant Store Manager
-Played a key role in the successful launch of a new store location, handling several responsibilities and projects to support a Grand Opening two weeks ahead of schedule.
-Designed and conducted comprehensive training programs that ensured new and inexperienced staff quickly became a knowledgeable and skilled team of professionals.
DUNN BUILDERS SUPPLY, Hudson, New York ••••• - •••••
Location Manager, ••••• - •••••
Store Manager, ••••• - •••••
-Reduced personnel costs while maintaining service levels by revamping schedules to eliminate unnecessary overstaffing and overtime, resulting in annual savings of more than $•••••,•••••
-Increased profitability by introducing location-monitoring systems to identify underperformers and areas for improvement, leveraging information to spearhead positive changes.
HUDSON VALLEY NEWSPAPERS / JOHNSON NEWSPAPERS, Hudson, New York •••••
Circulation Director, ••••• - •••••
District Manager and TMC Manager, ••••• - •••••
-Ensured the proper, timely, and consistent delivery of product while simultaneously coordinating efforts to attract and secure new business that included direct customers and commercial accounts.
-Guided a •••••member team comprised of District Mangers and office staff with overall accountability for distribution across a large-scale area covering multiple counties.
-Negotiated terms of agreements with independent distributors and commercial businesses.
-Generated savings of more than $•••••,••••• over two years by redesigning the distribution system to incorporate multi-product delivery and reduce the number of required drivers.
-Improved product availability by implementing a bulk bundling system that shaved an hour off process times.
-Successfully converted •••••% of home delivery customers to an office pay system with a •••••% retention rate by developing the process and timeline, effectively promoting the change and executing the plan.
UNIVERSITY OF PHOENIX, Phoenix, Arizona In Progress
Bachelor of Science in Business Management Candidate
Degree expected May •••••
COLUMBIA GREENE COMMUNITY COLLEGE, Hudson, New York •••••
Associates Degree in Applied Science
Leadership Program, Columbia County •••••
-Six-month program that provided opportunities to study a wide range of businesses.