••••••••••PROJECT MANAGER / SALES MANAGER•••••Dynamic, exacting professional with a distinguished record of success growing revenues, increasing market share, and providing exemplary customer service critical to customer loyalty and trust. A seasoned project manager and business analyst able to increase organizational efficiencies, lower costs, and consistently improve the bottom line.•••••Effective in building alliances and partnerships, and working across organizations to identify requirements and formulate cost-effective solutions. Articulate, persuasive and skilled negotiator. Established credibility and personal integrity that leaves lasting impressions with clients and staff. Keen analyst, quick to identify and formulate strategies to generate win-win business opportunities. Acknowledged as a natural leader and superior relationship builder; a highly competitive self-starter. Credentials include an MBA, a Master of Science in Project Management, and a certificate in Project Management.
••••••••••CORE SKILLS & ABILITIES•••••Strategic Planning Operations Management Project Management Marketing & Sales Forecasting & Analysis Operational Solution Generation Negotiations Budgeting & Financials Cost Reduction Recruiting & Training Team Building Scheduling QC Customer Service IT HR Compliance
••••••••••CAREER TRACK•••••GENERAL MANAGEMENT ••••• - Present
••••• AND ASSOCIATES High Point, North Carolina••••• Drive and take a leading role in the areas of sales and operations for this firm providing a wide range of business analysis and implementation services to companies in multiple industries. Work with and partner with internal personnel and with client senior managers determining requirements and formulating cost-effective solutions. Present, negotiate, and close sales, and proactively establish business goals, policies, and procedures from conception through final delivery of services. Schedule engagements, assign appropriate personnel, and provide guidance and leadership to meet deadlines and quality standards, on time and at or under budget. •••••Key Accomplishments:••••• Created a custom accounting system and implement a just-in-time, inventory application for a chemical manufacturer that reduced raw material costs by •••••%.••••• Effectively managed the training of sales and marketing, production, technical, field service specialists, accounting, compliance, and administrative personnel.••••• Negotiated and secured a line of credit vital for a high-profile client companys expansion. ••••• Designed and implemented sales strategy that increased sales from $•••••,••••• to $5,•••••,•••••+ in less than three years. •••••BUSINESS DEVELOPMENT / SALES MANAGEMENT ••••• - •••••
BTI / MCI-WORLDCOM Charlotte / Wilmington, North Carolina••••• Conducted market analyses, generated sales strategies and action plans, and negotiated and closed sales to achieve and exceed revenue and profit expectations. Gathered client requirements, formulated and presented custom-tailored, competitive solutions, and proactively administered accounts to ensure total satisfaction. Trained, coached, and directed the activities of ••••• account executives, and prepared required weekly and monthly reports. ••••• Continued
••••• C. •••••, MBA, MSPM Page 2•••••Milestones:••••• Generated new accounts for BTIs various services, while developing existing accounts and maximizing client retention.••••• Earned MCI-WorldComs Discovery Award for excellence, the Branch Elite Award for top sales among ••••• peers, and Flying Colors Award for ranking 4th in United States sales.•••••EXECUTIVE SALES / ANALYST ••••• - •••••
GEORGE S. MAY INTERNATIONAL COMPANY Park Ridge, Illinois••••• Generated sales for this firm providing clients with business methods that assure success in any economic climate. Identified prospects with ailing businesses, and developed contacts with prospects. Conducted comprehensive analyses of existing operations, designed problem solutions, detailed opportunities for improvement, and crafted and delivered program recommendations.•••••Highlights:••••• Distinguished as one of few executives to sell and close 3 -management services contracts in a single week since the firms inception in ••••••••••OPERATIONS MANAGEMENT ••••• - •••••
AEL, INCORPORATED / TERRACHEM ENVIRONMENTAL SERVICES Charlotte, North Carolina•••••Duties included marketing, sales, accounting, contract administration, and information systems. Trained and managed personnel, supervised and supported field service, accounting, compliance, and administrative personnel, and managed HR functions for approximately ••••• employees.•••••Accomplishments:••••• Fully involved with startup of TerraChem. Wrote business plan, negotiated advantageous financing, and grew company to annual sales of $2,•••••,•••••, with a •••••% net profit. ••••• Co-invented specialized equipment, applied for and won both US and Canadian patents.••••• Developed QA analysis for in excess of 1,••••• client companies••••• Made winning presentations that secured high-value opportunities with the US Army Corps, Schrader Automotive Company, Armstrong World Industries, and Rexham.••••• Drew up business plan for AELs environmental laboratory. Obtained financing and state certifications, and drove marketing to produce annual sales of $1,•••••,••••• with net profit of •••••%. ••••• Additional accomplishments include developing an effective marketing program for a high-profile product for TerraChem resulting in significant market expansion and overall revenue growth.
••••••••••LEARNING CREDENTIALS•••••Colorado Technical University - Colorado Springs, Colorado - •••••
MASTER OF SCIENCE IN MANAGEMENT: Project Management
MASTER OF BUSINESS ADMINISTRATION•••••Western Carolina University Cullowhee, North Carolina
BACHELOR OF SCIENCE IN CHEMISTRY•••••Additional training includes:•••••Colorado Technical University professional master certificates: Change Management Business Management Business Administration Project Management OSHA training
••••••••••ORGANIZATIONS & ASSOCIATIONS•••••Project Management Institute American Marketing Society American Chemical Society •••••REFERENCES AND FURTHER DATA PROVIDED UPON ESTABLISHMENT OF MUTUAL INTEREST
project manager or sales manager or instructor