Seeking a managerial position with a progressive organization where my education and work experience will be utilized.
Life University (March •••••)
Bachelor of Science Degree in Business Administration
Business Law, Principles of Management, Human Resources, and Accounting I and II
FIRST NORTH AMERICAN NATIONAL BANK - Kennesaw, Georgia March ••••• Present
Account Management Representative
Provide payment solutions for •••••day delinquent credit card holders.
Train and develop newly hired associates with in-house computer applications and company policies.
Remain in compliance with federal and state laws through frequent testing.
Effectively analyze customer credit bureaus and utilize various skip tracing tools to locate customers.
Negotiate and prepare account settlement offers and legal documentation for management.
MOTHERHOOD MATERNITY - Kennesaw, Georgia July •••••September ••••• Sales Representative
Assisted Store Manager with the daily financial operations (payroll and scheduling).
Provided excellent customer service through customer requests and sales.
Organized and implemented inventory control process.
Exceeded daily sales goals set by shift Manager.
ARBYS ROAST BEEF - Tucker, Georgia January ••••• February ••••• Head Cashier
Promoted to Head Cashier within 3 months.
Responsible for maintaining accurate inventory records.
Cross-trained associates on various food and sales processes.
Completed orientation process for newly hired associates.
Provided solutions for various customer concerns in the absence of manager.
Responsible for cash flow on hand and deposits
CHECKERS -Tucker, Georgia July ••••• October ••••• Head Cashier
Provided customer service through managing sales.
Responsible for filling customer requests.
Provided solutions for various customer concerns