RESUME
EDUCATION•••••
••••• May •••••••••• Duke University••••• Durham, NC
Major: Sociology, BA ••••• Major GPA: •••••
Course Work Related to Certificate in Markets & Management:
Consuming Passions: Focused on how sociological theories and methods of analysis aid in understanding the causes and consequences of consumption in modern life, ranging from ethnographic observations to social surveys of shopping habits.
Management of Organizations: The study of individual and group behavior within organized settings. Emphasis was given to managerial strategies that enhance organizational effectiveness.
Markets & Marketing: Analyzed how markets are systems of social exchange. Also entailed a sociological analysis of contemporary marketing including cross-national comparisons, researching and preparing a marketing plan.
Marketing Management: Analyzed marketing concepts and basic principles in settings such as consumer goods firms, case studies of firms marketing strategies, and also entailed a team project analysis of a current marketing campaign.
Marketing Capstone: Included a review of major marketing and business perspectives and concepts, a team project involving a business plan, and case studies various firms products and services.
Social Research: Principles of social research, design of sociological studies, sampling, and data collection with special attention to survey techniques.•••••SUMMARY OF QUALIFICATIONS•••••
Excellent interpersonal communication and organization skills.
Ability to successfully and aggressively complete task-oriented goals with great detail.
Adept at working independently or as a member of a team.•••••
EXPERIENCE•••••
Pearson Reid London House Strategic Marketing Analyst June •••••/Present (Temporary Position)
Provide maintenance and support throughout lifecycle of products and services.
Manage product line related tasks and act as a subject matter expert to clients and project teams.
Provide reports on products (i.e. profit and loss reports) and clients.
Industries of products managed include retail, healthcare, hospitality, and government.
Chicago Association for Retarded Citizens Community Inclusion Specialist October •••••/ June •••••
Assist ••••• clients in learning skills that promote independence within their community and participate as a member of their support team (Direct Service Professional).
Independently act as a medical liaison and assist with client healthcare needs.
Maintain accurate, updated progress notes and other required documentation.
Duke University Divinity School Administration Office Asst. November •••••/ May •••••
Aided the administration department, which included building, finance, and human resources, with projects, financial statements and deposits.
Pearson Reid London House Test Analyst Summer •••••/•••••/•••••/••••• Chicago, IL
Provided customer service to clients and assisted upper management in various assignments at a Fortune ••••• corporation subsidiary company.
Processed clients computerized employment assessments via telephone. •••••CERTIFICATION & AWARDS•••••
Markets & Management Certificate
Sara Hall & Bruce Brandelone Academic Scholarship •••••SKILLS/ ACTIVITIES •••••
Proficient in Windows •••••, Windows XP Professional, and knowledge of C•••••, Java, and HTML.
Skills in reading and writing the Spanish language.
Duke Student Union- Assisted in coordinating and promoting major attraction events on campus.
Duke Business Club- Attended meetings and events throughout the year.
Duke Urban Movement
Duke Intramural Tennis Club
KEYWORDS
Marketing/ Admin.