EDUCATION
The Pennsylvania State University
Bachelor of Science, Business, May ••••• Management and Marketing Concentration
GPA: ••••• - Deans List: six out of eight semesters•••••
SUMMARY OF QUALIFICATIONS
6 years of experience working in a fast paced, team oriented work environment that demands quality attention to detail and customer service
Excel in integrating modern technology into work and life related activities
WORK EXPERIENCE
Sparks Business Institute, Tyrone Pa•••••January ••••• April ••••• Intern
Perform a minimum of ••••• calls per day to contact and network with businesses
Research and Develop new training programs as well as become educated on current programs
Design and present proposals to clients to properly sell and close sales with clients
Involve myself in the local business community and represent the company at various functions
The Finish Line, Altoona, PA•••••May ••••• January ••••• Sales Associate
••••• Sold sneakers and shoe care products to clients
Exceeded sales goals weekly and recognized for sales contributions regularly
Reviewed inventory list of products received and organized new shipments in the stock room
Handled up to $••••• in daily transactions and promoted a customer rewards program to customers
Trained new employees on operations and procedures
Promoted a Sports Illustrated contest to cross sell products and increased revenue for the store
Best Buy, Altoona, PA••••• Sales Associate•••••May ••••• March •••••
Sold computer hardware, software, and components to customers and educated them on products
Responded to customers questions and concerns relating to hardware and software issues by educating them on product features
Replenished stock for the sales floor and displayed new merchandise
Acted as a team player to ensure customer satisfaction storewide and achieved a •••••% goal.
COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint, Dreamweaver, Publisher, CRM Database