RESUME
••••• A. Harris-Whalen
Objective
Looking to expand my knowledge, further my skills and move ahead in my career. High interest level and many years of customer service experience make me a candidate worth considering.
Experience
••••• to current MO Dept. of Corrections Central Office Jefferson City, MO •••••
Storekeeper I
&#•••••; Receive in and clarify all merchandise from vendors, log, issue receivers to appropriate areas, and keep own file system of all incoming orders. Great attention to detail, have to stay organized to be able to answer and resolve questions/problems that may come up at a later time.
&#•••••; Research and solve any issues/questions raised dealing with merchandise/receivers. Fill office supply orders and have a quarterly inventory of office supply cage. Deliver all outgoing supply requests. Create our own purchase orders via Microsoft Excel for items/services needed in the warehouse. Speak with vendors for state pricing.
&#•••••; When first hired, for about three months plus, I worked the mailroom as well as learning my duties. During this time several times per week I would ship mail or boxes via UPS.
&#•••••; Assistant manager and help supervise 3 employees (two of which are inmates).
••••• to ••••• Fulton State Hospital Fulton, MO ••••• •••••
Storekeeper I
&#•••••; Ran a small canteen for employees and clients of Fulton State Hospital in the Hearnes Canteen. Took tact, patience, kindness, and constant customer service to serve the clients as well as employees.
&#•••••; Make weekly orders and interact with vendors weekly. Stock and fill orders for other canteens on campus. Check for out of dates daily and do as appropriate.
&#•••••; Supervised 2 employees and up to 5 client employees. Supervisor: Roxie Akers
••••• to ••••• Fulton State Hospital Fulton, MO ••••• •••••
Storekeeper I
&#•••••; Aided in unloading a ••••• to ••••• piece food truck twice per week. Stocked and rotated merchandise. Also, had bread and milk vendors come in two to three days weekly.
&#•••••; Created inventory to input into the new C-Bord system. Would then use C-Bord for filling orders, tracking merchandise coming in, and for checking inventory. This took great patience and detail to input and create our inventory into this new system.
&#•••••; Customer service was hand in hand with this position in which we had to work closely with our vendors as well as with the kitchen personnel to fill their orders. Supervisor: Kris Russell
••••• to ••••• MO Dept. of Corrections Central Office Jefferson City, MO •••••
Office Support Assistant
&#•••••; Assistant to the Food Service Coordinator and also aided in the Business Section. Replacement help for the switchboard.
&#•••••; Used Microsoft Word and Excel daily. Aided in inputting receiving worksheets into SAM II, answered phones, took messages, made hotel reservations, filed, sorted mail, sorted checks, many misc. duties as assigned.
Education
••••• to ••••• William Woods University Fulton, MO •••••
none
&#•••••; Graphic Design and Illustration ••••• credit hours
••••• to ••••• Columbia College Jefferson City, MO ••••••••••Fulton, MO •••••
none
&#•••••; Business Administration ••••• credit hours•••••
•••••
••••• to ••••• Fulton Reception and Diagnostic Center•••••Fulton, MO •••••
Office Support Assistant••••••••••
&#•••••; Classifications Dept. Transcribed offender files, data entry, filing, preparing files for docket.
&#•••••; Daily use of AS•••••
&#•••••; Aided in the records department.
••••• to ••••••••••Center Court•••••••••••••••Fulton, MO •••••
Cashier/Order Entry
&#•••••; Cashiered.
&#•••••; Checked, priced, stocked and prepared orders from merchandise daily.
&#•••••; Input orders daily from the form of faxes, in person, or over the phone orders.
&#•••••; Aided in the making of trophies and embroidery.
&#•••••; Constant customer service either in person or over the phone.
••••• to ••••• •••••Looking for work.
••••• to ••••••••••Ameren UE•••••Steedman, MO
Access Control Expeditor
&#•••••; Worked during an outage as an ACE. I aided in the coming and goings in and out of the health physics area. Aided in any kiosk problems and aided in traffic control of area.