••••• leader offering •••••+ years of experience managing high-volume domestic and international transportation, warehousing, distribution of goods, purchasing, demand planning and inventory control. Recognized for successful business tactics and strategies, demonstrating management expertise while implementing initiatives to meet company objectives and contributing to bottom line. Excellent problem-solving skills and proficient in customer service, satisfaction, and retention. Experienced in analyzing and streamlining product delivery systems to increase productivity, quality and efficiency. Proven ability to manage projects from conception to planning through execution and completion. Exceptional leadership skills, tested and proven in diverse environments; proven ability to conceptualize solutions to a broad spectrum of management challenges.
Areas of Expertise
Process & Procedure Innovation•••••Customer Service
Warehouse Operations & Oversight•••••Cross-functional, Multi-stakeholder Projects
Inventory Management & Purchasing•••••Measuring and Monitoring Key Business Indicators
Demand/Capacity Planning & Forecasting•••••Project/Data Analysis & Problem Solving
Development of Strategic Direction•••••Development of Operational Standards & Goals
Vendor/Client Relations & Negotiations•••••Leadership, Employee and team development
Coca-Cola, Atlanta, GA ••••• to •••••
Manager, Warehousing & Inventory Management
Manage and innovates the processes that inventory, warehouse, and fulfills POS products and services. Charged with oversight of warehouse and other operational functions including oversight of forecasting, inventory control, order entry, distribution, purchasing, and supplier relationships. Manages cross-functional multi-stakeholder projects. Assure effective customer service and relations by measuring and monitoring processes to produce and deliver quality service. Analyze data, formulate and provide recommendations, and perform initial analysis of new projects. Enhances inventory control and warehousing management systems and procedures in support of inventory planning, forecasting, requisitioning, replenishment, fulfillment and product disposition processes. Assesses system capabilities and integrates findings into process improvements and program implementation consistent with business strategies. Direct development and implementation of operations standards and goals in support of the company business plan. Works in tandem with Value Chain Optimization, Systems Optimization, Systems and Logistics, and Specialized Products & Services to insure program execution excellence concerning replenishment and warehousing CCF Marketing materials. Review and evaluate quality, cost effectiveness, consistency, accuracy and performance to established standards and take appropriate action when necessary to correct discrepancies. Creates competitive advantage though innovation and technology, contributing to EVA and increasing customer satisfaction.
Managed demand planning, inventory processes and purchasing for $5 to $••••• million in inventory which allowed a •••••% decrease in inventory levels, & reducing redundant paperwork and approvals by half.
Served as distribution manager for the Coca-Cola Parts Warehouse. Managing ••••• direct reports, •••••+ indirect reports and a •••••,••••• warehouse that serviced the parts needs for all fountain equipment in the entire USA.
Created new P&L coding system for the organization to support this current need and allowing for flexibility in future growth and changes to the business model. Managed P&L which consisted of over $•••••,•••••,••••• in cost of goods sold, generating $3,•••••,••••• in revenue, which exceeded a mandated revenue goal of •••••% or $3,•••••,•••••
Maintained an average annual fill rate of •••••% or better against a goal fill rate of •••••%.
Directed cross-functional team to refresh product line, increasing sales by •••••%
Received the Coca-Cola Performance Always Award, an award given to only two associates per quarter via nominations from fellow associates. Received aware for outstanding strategy and execution of tactics, which enabled Marketing Execution and Operations to reduce inventory liability •••••% in one year while increasing customer satisfactions and fill rate goals.
Coca-Cola, Atlanta, GA ••••• to •••••
Lead the development and implementation of strategic initiatives designed to positively influence EVA. Gain the support of key cross-functional partners to develop processes which bridge organizational lines and create comprehensive solutions. Manages cross-functional projects and initiatives that reduce the companys investment in non-revenue producing assets and increase overall system flexibility. Analyzes existing processes and works both independently and with teams to identify potential process/system improvements. Project manager for Purchasing & Inventory Control to develop methods and process improvements that achieve reductions in sustaining inventory. Prepare project proposals including cost/benefit analyses and presentation materials. Develop and implement JIT inventory replenishment process to dramatically reduce opportunity costs, capital charges, and carrying costs associated with sustaining POS materials. Manage cycle-counting program to ensure inventory accuracy. Communicate with suppliers and Inventory Control Manager regarding discrepancies. Investigate and resolve any inventory discrepancies. Investigate and resolve any inventory discrepancies. Pursue ongoing process improvement opportunities to assist supplier with inventory management activity. Create and lead cross-functional work teams designed to accomplish intradepartmental objectives. Develop ongoing rapport with key team members to ensure goals are consistent with EVA concepts and leverage potential synergies within the organization. Foster clear communication and dialogue to ensure customer needs remain paramount as reductions in POS inventory occur. Develop and implement proactive methods for preventing out-of-stock situations. Explore potential linkages with field planning data to ensure sufficient up-front inventory planned for POS materials. Work with field sales and internal client groups to enhance forecasting methods and reduce backorders. Create innovative approaches to reduce inventory obsolescence. Develop, implement, and maintain an Automated Obsolescence Review Process to maximize the efficiency of Coca-Cola Fountains inventory disposition process. Manage process improvement initiatives to ensure accuracy of JD Edwards system information. Plan, prioritize, monitor, and report on status of major milestones. Vigorously pursue direction for disposition of inventoried material not actively promoted to customers.
Spearheaded stockless inventory system resulting in reduced merchandise costs of +•••••% in addition to a more timely delivery of goods.
Researched and proposed system improvements, presenting recommendations with detailed cost-benefit analyses and estimated ROI
Analyzed data to improve forecast for inventory demand planning and reduction, and improved warehouse utilization.
Coca-Cola, Atlanta, GA ••••• to •••••
Inventory Buyer Planner
Coordinated the reordering and replenishment of the Fountain POS Price Book items. Maintain inventory of POS to support divisional fill rate and inventory turn rate goals. Analyzed historical usage to determine reorder timing. Working closely with Marketing, Customer Service, and Purchasing in managing Fountain POS inventory. Forecast POS usage Using Optiplan statistical forecasting software. Purchase print, permanent, premium POS Price Book items. Assist with the development of the annual contract for printed items. Works to minimize backorders while maintaining inventory levels within acceptable guidelines. Manage blanket order purchases. Determine the timing of blanket purchase Order releases. Research sources as required for premium POS items. Assist in managing annual physical inventories. Recommend improvements to the reordering and inventory management process. Assist internal client groups in analyzing POS usage and in determining POS usage patterns. Works with NA Marketing and Purchasing to develop the POS Price Book.
Created processes and tools the enables department to identify and resolve a multi-millions dollar growing freight issue resulting in a freight decrease of over •••••% within 8 months
Lead a cross functional team that developed a new project ordering process resulting in a longer sell in time for the field due to a •••••% reduction in order management time need for order entry and accuracy verification
Created, implemented and refined, a cycle counting program from scratch, including testing, documentation and training of all users system wide. This program moved our inventory accuracy from low •••••s to •••••% by year-end, which was •••••% above business plan.
Took lead on obsolescence planning as part of the operations leadership team
Coca-Cola, Santa Fe Springs, CA ••••• to •••••
Insuring all direct service agents in the West, Mid-West and Florida had sufficient and correct inventory stocked on vehicles to provide superior customer service to our clients.
Knowledge of statistical forecasting techniques, inventory control systems, cycle counting, physical inventories, ability to interface with multiple departments in the managing of business and to understand the interaction between forecasting, customer service, and inventory levels, ability to understand how customer orders and supplier lead times influence inventory levels.
Highly Effective PC skills as a working tool; includes relational databases and data extraction techniques, excellent technical knowledge and can link data from multiple sources and software, packages though queries, macros, and other programming constructs, computer skills spanning numerous software packages: JDEdwards, Showcase Vista, Excel, Optiplan, Access, programming languages, Paradox, Dbase etc.
Superior analytical ability to develop process enhancements, creative problem solving ability - able to identify and apply new approaches to a wide variety of business issues. tuned project management skills
Ability to work independently - able to establish overall project plans and follow-through to completion, Ability to lead a team-oriented environment, Good interpersonal skills - ability to interface with multiple layers of management and cross-functional partners, ability to manage supplier relations to terms set guidelines
Change Management, Contract Negotiations, Cost Containment and Profit Growth, Cross-Functional Team Leadership, Decisive Leadership, Participative Management, Policy/Procedure Development, Problem Analysis and Resolution, Process Redesign, Strategic and Tactical Planning, Team Building and Leadership, Distribution, Inventory Management, Materials Management, Risk Management, Systems Implementation, Vendor Negotiation, Warehouse Management
Member, WERC, Atlanta, GA, ••••• to ••••• Warehousing Education Resource Council
Member, APICS, Atlanta, ga, ••••• to •••••
Material and Capacity Requirements Planning , APICS, Atlanta, GA, •••••
Performance Always Award, Coca-Cola, Atlanta, GA, ••••• Received the Coca-Cola Performance Always award, an award given to only two associates per quarter via nominations from fellow associates. I received my award for outstanding strategy and execution of tactics, which enabled Marketing Operations to reduce inventory liability •••••% in one year. This accomplishment came during one of the rounds of head count reduction that the company went through. For the better part of the forth quarter of this same year, I performed three roles due to an open position and an exiting employee.
Marketing Execution Directors Award, Coca-Cola, Atlanta, GA, ••••• Received the Marketing Execution Directors award for achieving the best physical audit results in the history of the department. The audit of one of our primary locations, containing ••••• unique SKUs and 1,••••• different bin locations resulted in an inventory adjustment of only +$9,••••• against a inventory base, at this location, of $1,•••••,••••• This •••••% variance received swift recognition from the highest levels of management in Coca-Cola Fountain. In addition to the low dollar variance, I instituted a new process that resulted in a •••••% reduction for time spent on this physical audit.