Medical Assistant

••••• Main Street Apt. •••••

Buffalo, New York •••••

Phone: •••••

Email: •••••

••••• J. •••••







Objective

To secure employment that will afford me the opportunity to utilize my education, skills, and work experience in the medical profession.





Education

••••• State University of New York at Buffalo

Bachelors of Science, Biological Sciences



Professional Experience



••••• Dr. John L. Deberry III Buffalo, NY

Medical Assistant, Phlebotomist

Responsible for the collection of patient specimens (urine, blood, etc)

Prepared patients for procedures

Educated patients on urological disorders and procedures, per physician

Assisted physician with cystoscopys

Preformed bladder scans, emg/cmgs, and penile dopplers

Assisted patients with Rx and refill requests per physician orders



••••• Aids Community Services of Western New York Buffalo, NY

Patient Service Specialist/ Phlebotomist

Responsible for the collection of patient specimens (urine, blood, etc)

Responsible for all patient referrals

Maintained patient medical records with lab results

Educated patients on AIDS/HIV related questions

Assisted patients with Rx and refill requests per physician orders

Developed and maintained patient appointments using Electronic Medical filing system



••••• Brylin Hospitals Buffalo, NY

Mental Health Technician

Performed baseline vitals on adolescent, adult, and geriatric psychiatric patients

Maintain patient medical records

Assisted physician with the administering of Rx

Assisted patients with daily routines



••••• Kaplan Educational Services Buffalo, NY

Teacher/Tutor

Responsible for the daily educational goals of high school age students

Prepared lesson plans for the new York state math A program

Implemented the computer based Math A program thru the summer school program at Grover Cleveland high school

Taught S.A.T. preparation course for Buffalo State College



••••• Ameri-Corp (1 year commitment) Buffalo, NY

Tutor

Preparing lesson plans for middle school age students

Assisting students with homework

Developing an afterschool curriculum for students



••••• Bank of America Getzville, NY

Mortgage Servicer/Credit Card Sales

Awarded Customer Excellence Award based on continued productivity improvement.

Marketed and promoted 2nd mortgages to home owners

Solicited low interest rate credit cards

Increased personal sale goals of credit cards by •••••%







••••• Telespectrum Worldwide Buffalo, NY

Sprint Sales Representative, Team Leader

Maintained a team of 5 to 8 sales representatives

Handled high volume of inbound and outbound customer sales calls

As team leader; increased team sales by •••••%

One of highest Turn Around team leaders, while maintaining gross profit margin





••••• ICT of America Amherst, NY

Bank of New York, Sales Representative

Handled high volume of inbound and outbound customer sales calls

Assisted customers with choosing financial products that fit their needs

Documentation and coordination of customer inquiries, as received



Personal Strengths

Highly competitive, self starter who is organized, disciplined and goal-orientated

Notable interpersonal skills; capacity to relate to all levels of management, staff and customers

Dedicated to exceptional customer service; able to cultivate positive rapport and develop relationships by offering service beyond expectation

Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. Listens to determine needs of customers, before offering a solution

References

Furnished upon request