QUALIFICATIONS:
Phlebotomy
EKG
Vital Signs
Hematology
Sterilization & Autoclaving
Urinalysis
Specimen Collection
Basic Lab Tests
Front Office Duties
Microsoft Word
Patient Histories
Insurance Verification
Appointment Scheduling
Referrals
Billing/Invoicing
Multi-line Phones
EXPERIENCE:
Dr. Rajeev Srivastava, Jamaica, New York ••••••••••/••••••••••/••••• Medical Assistant Intern - Internal Medicine/Cardiology
Performed multiple administrative duties including setting and confirming appointments and filing
Insurance Verification and calling in prescriptions to pharmacy
Performed and recorded vital signs and reported test results
Administered injections and EKGs
Widex Hearing Aid Company, Astoria, New York ••••••••••/••••••••••/••••• Customer Relations Rep
Provided outstanding customer service to customers
Ability to utilize multi line phone system
Made outbound and received and directed inbound calls
Calculated and applied credits to accounts and provided account estimates to customers
H.L. Dalis Astoria, New York ••••••••••/••••••••••/••••• Customer Service Rep
Advised customers regarding products based on their individual needs
Coordinated the activation of customers cellular phones
Verified credit eligibility and operated switchboard when needed
Bellerose Jewish Center, Glen Oaks, New York ••••••••••/••••••••••/••••• Receptionist
Greeted visitors, handled multi line phone system,
Scheduled and confirmed appointments
Filed documents.
SKILLS:
Proficient in Microsoft Word, Excel, PowerPoint
Efficient at coordinating, systematizing and summarizing activities
Goal Oriented and Efficient
Personal Care Aide Certificate