Medical Assistant

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Webster Groves, MO •••••
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OBJECTIVE
A position that offers growth and challenge, one that I can use my knowledge and experience in business management and customer service.


RELEVANT SKILLS & EXPERIENCE
November •••••August ••••• ARHAUS FURNITURE, Sales representative
Highlights:
Product sales and customer follow-up with a strong commitment to customer satisfaction
Thorough knowledge of company products
Computer skills
••••• CUSTOM ART GLASS, Artist, Educator, Sales Representative
Highlights:
Work with people in selecting supplies, as well as educating them in stained glass techniques
Responsible for managing the glass shop as needed, when owners are out of town.
Design and build stained glass windows
Teach classes in stained glass
••••• MICHAELS ARTISTREE, Manager
Highlights:
Customer Service:
Personal commitment to customer satisfaction
Budget Management: Exceeded all expectations on ••••• year-end P& L statement:
Gross Margin: •••••% over budget
Payroll: •••••% under budget
Total Operating Expenses: •••••% under budget
Net Income: •••••% over budget
Personnel:
Hired and trained employees with little or no experience to proficiency in all aspects of framing
Production Management:
Maintained a smooth work-flow environment:
Re-organized work force and adjusted payroll scales based upon immediate labor/product needs
Filled positions as needed by training employees in all aspects of production
Inventory Control:
Without over-stocking, consistently maintained a moulding fill rate of •••••%, which fosters customer satisfaction
Minimized moulding waste by utilizing scraps and cutting out twisted parts of the moulding
Quality Control:
Consistently maintained a re-cut rate of 1%:
Checked frames for visual defects such as flaws, warped or twisted moulding, differing widths, correct size, and color variations
Ensured safe delivery of merchandise through proper padding/wrapping and packaging
Equipment/Facility Maintenance:
Solid knowledge of saw, saw-blade, and router maintenance and usage for proper cuts and mitres
Stressed the importance of an organized and clean work facility as well as organized moulding racks for safety and efficiency

PERSONAL ACCOMPLISHMENTS
•••••present: Stained Glass Originals, owner
••••• Everglades National ParkTour Guide
••••• Marine CorpsGraphic Artist, Parris Island, South Carolina. Honorable Discharge



EDUCATION
Ursuline Academy•••••
Meramec Community College•••••
Pistorius Machine •••••nar in saw maintenance
REFERENCES
Available upon request