Medical Secretary

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SUMMARY: Comfortable and courteous working with the public and associates in varied conditions. Able to communicate well in person and in telephone
conversations. Manage office files, personnel, set schedules, post billings and handle cash transactions.
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PROFESSIONAL
EXPERIENCE


April ••••• Certified Service Professional
Present•••••Red Lobster Restaurant
•••••••••• Lee Jackson Highway
•••••Staunton, Virginia •••••
•••••Tel: •••••
•••••Mr. Dave Mays, General Manager
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Duties included VIP service, assume duties as Service professional working with guest, crew and assisting in management duties.
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•••••Major Accomplishments:

Started as server and achieved Certified Service Professional within six months. Assisted and completed pre-meals and food counts Assisted managers with guest in dining room, truck orders, money drops and server cash outs.


August ••••• Certified Trainer
April ••••• Olive Garden Restaurant
•••••••••• Ross Clark Circle
•••••Dothan, Alabama •••••
•••••Tel: •••••
•••••Mr. Matthew Madden, General Manager

Duties include training all new servers, supervise and settle customer complaints, set schedules and maintain cash control and receipts.

Major Accomplishments:

First to be promoted as Certified Trainer within weeks of restaurant opening. Qualified as official Olive Garden store opener and completed the opening of three separate restaurants in two different states.




••••• - ••••• Eye Center South
•••••Ross Clark Circle
•••••Dothan, Alabama •••••
•••••Tel: •••••
•••••Mrs. Sandy Crenshaw, Office Manager

Duties include interview all new patients, set up necessary charts and information, contact insurance companies to verify and confirm coverage, set up billing for insurance and patients, filled in as switchboard operator on ••••• line switchboard.

•••••Major Accomplishments:

Confirmed insurance company coverage and explained benefits to patients. Scheduled patient surgery for four different doctors. Contact insurance companies to expedite payments.




••••• ••••• Dr. Robert Lisemby, D.P.M.
Ross Clark Circle
Dothan, Alabama •••••
Tel: •••••


Duties include receptionist, switchboard operator, patient interview, schedule appointments, verify and confirm insurance, set up charts and patient history, submit insurance claims, sort and file all patient documents, collect payments and code and complete billing for both patients and insurance companies, received and posted all payments and re-filed all rejections.


Major Accomplishments:

Set up file system for both patients and insurance companies. Set upnew computer system with over ••••• patient files. When necessary, assisted Dr. Lisemby both in the clinic and when called to nursing homes. Checked old claims and re-filed with correct codes.