Medical Transcriptionist

Professional Experience

ACCOUNTEMPS••••• Current Position
Various assignments
Customer Service

PROBITY MORTGAGE ••••• June ••••• toJuly •••••
Loan originator
Process and approve mortgage loans
Contact potential clients for sales

ALLIED INSURANCE••••• Feb. ••••• to April •••••
Promoted to Claims Examiner
Evaluate liability and coverage issues
Provide customer service to customers
Obtain information for claim investigation
Issue payments according to customer policy limits on claims
Answer high volume of incoming calls

OSCO PHARMACY••••• Aug. ••••• to Feb. •••••
Provide customer service to clientele
Responsible for filling customer prescriptions
Manage patient records on a computer database
Prepare and manage customer insurance documentation
Incorporate math skills to calculate pharmaceutical equation detail
Answer high volume of customer phone calls

NCS HEALTHCARE••••• Aug. ••••• to July •••••
Filled customer prescriptions
Managed patient information on computer database
Utilized problem solving skills to calculate compound equations for prescriptions

PARKRIDGE MANOR••••• July ••••• to Aug. •••••
Administered medications to patients
Assisted residents with daily living skills and attended to their needs

COMPUTER SKILLS / TRAITS
All Windows based Programs
Lotus Notes/ SQL/Outlook
Motivated
Responsible
Able to work unsupervised
Excellent Communication skills

EDUCATION:
Des Moines Area Community College- Ankeny, Iowa ••••• Associates in Applied Science Degree / IT Network Administration
••••• Liberal Arts coursework / Certified Nurse Aide Certificate / Medication Aide Certificate

Dowling High School- West Des Moines, Iowa
••••• Diploma
References available upon request