Progressive record of more than ••••• years in retail management and customer service including employee supervision, management and inventory control, and financial analysis. Excellent analytical, organizational, and communication skills. Ability to quickly and effectively adapt and gain retail expertise as needed.
Retail Setup, St. Louis area
Performed display management and store presentation for multiple vendors.
Remodeled stores and set displays for Driveline Marketing for ••••• Walgreens and Lowes stores in ••••• Promoted to teamleader of setup team.
Bessermans Lounge, Madison, IL
Sole Proprietor •••••••••• Created venture to own and run a business
Handled all interviews and staffing requirements
Trained new employees with a focus on customer service
Responsible for purchasing and budget requirements
Sold business in •••••
Walgreen Corporation, Joplin, MO, Edwardsville, IL, and Alton, IL
Store Manager •••••••••• Responsible for entire store operations at multiple stores
Participated in new market development and launched new stores from the ground up
Supervised up to ••••• people, conducted interviews and made hiring decisions
Managed and controlled over $•••••,••••• in store inventory
Performed financial planning and statement analysis
Assisted with customer service and employee support
Generated store profits exceeding $3M in 3 years, some of the best results in the district
Bachelors of Science in Business Administration, Southeast Missouri State University
Major: Business Management, Minor: Accounting
Strong organizational and planning skills in running a retail operation
Personnel training, motivation, and management along with good store metrics
Creating a work environment and employee attitude geared to customer service
Ability to retain customers and attract new ones