National Sales Manager

Certicom, Inc. Beaverton, OR
Distributor Sales and Service Manager

? Created and implemented national distributor sales, service and
training programs for startup company entering petroleum/C-store
market

? Migrated equipment only sales and distributor force towards offering
highly profitable monthly service agreements

? Successfully closed and managed companys largest accounts
(Kum & Go, Stop & Go, etc.)

? Worked closely with customers and product development team to
design and release systems to meet the needs of the marketplace.

? Managed all independent sales representatives in the U.S. as well as
all sales through distributor channel.

? Planned and attended all industry tradeshows

? Extensive travel to field location to train distribution, install,
troubleshoot and repair systems


••••• Simmons Sirvey, Inc Dallas, TX
Distributor Sales and Service Manager

? Managed national distributor sales and service programs for the
(short-lived) Wilco system

? Worked closely with product development team to field test
innovative new product while maintaining high level of accuracy

? Implemented training course for new distributors, sales
representatives and customers.

? Managed all company sales representatives through regional sales
managers

? Planned and attended all industry tradeshows and events

? Extensive travel to field location to train, install, troubleshoot and
repair systems

? Created and implemented a failure reporting system through which
design flaws were immediately addressed during Beta testing and
beyond.


••••• Intelligent Controls, Inc. (INCON) Saco, ME
National Sales / Service Manager

? Continually exceeded sales forecasts while staying under budget.

? Successfully closed and managed compliance programs for several
national and international accounts (i.e. Ryder Truck Rental, Fedex,
Chinese Petroleum, etc,)

? Closed and managed all worldwide OEM accounts (Enraf, PTM, Red
Jacket, etc.)

? Oversaw Inside Sales team and Marketing Coordinator, ensuring the
finest customer service and creating some of the most innovative
mailings, brochures, and distributor loyalty programs in the industry.

? Effectively grew sales from $4 to $••••• million annually

? Managed all independent sales representatives for both ATG and
PRS divisions

? Managed implementation of all new products into the field

? Continued to manage Field and Technical Service functions


••••• Intelligent Controls, Inc. (INCON) Saco, ME
Field Service Manager

? Created Technical and Field Service departments for growing
company

? Developed and implemented incident tracking system for warranty


? Managed distributor/national account compliance and warranty
programs


? Extensive travel to field location to install, troubleshoot and repair
systems


? Worked closely with product development to design and test
products to meet the needs of the marketplace

? Reduced warranty expense •••••% by instituting effective
troubleshooting techniques at the technician level, managing repair
services and creating failure reporting systems

Education:

••••• University of Southern Maine Portland, ME
? B.S., Business Administration

••••• Central Maine Technical College Lewiston, ME
? A.A•••••S., Electromechanical Technology
Graduated 2nd in class ••••• GPA

Interests:
Hobbies include fly fishing, computers (video processing), and spending
time (traveling) with my family.

NOTE:
References, compensation schedule and any other required information
available upon request.

•••••cle ? Hollis, ME USA •••••
•••••PH: ••••• FAX ••••• CELL: •••••
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