Office Admn, Accounting, Architectural drafting,

OBJECTIVE:
A challenging Administrative Support position to achieve my career goals, where I can utilize my knowledge, experience and skills •••••HIGHLIGHTS OF QUALIFICATIONS:•••••Highly ethical and detail-focused professional with over five years of successful experience in providing administrative support with recognized strengths in accuracy and problem resolution•••••Reputation for strong organizational techniques, effective time-management, and excellent written/oral communications skills•••••Outstanding analytical skills with demonstrated ability to learn new duties quickly in a fast-paced and deadline-driven environment •••••Fluent in English, Bengali and Hindi languages•••••ADMINISTRATIVE AND CUSTOMER SERVICE SKILLS:•••••Provided outstanding reception and secretarial support for a busy office environment

Organized internal & external meetings, contacted parties, prepared meeting material, and provided follow up•••••Performed dicta typing and desktop publishing duties as required or requested•••••Researched, collected, compiled and interpreted data for different projects•••••Proficiently operated multi-lines switch board, fax machines, photo copier and other business equipment

Efficiently organized and maintained files and record-keeping systems for the office•••••Accurately prepared charts, entered data, correspondence and documents including those of a highly confidential nature•••••Possess five years supervisory experience in customer-driven environment•••••COMPUTER AND TECHNICAL SKILLS:•••••Microsoft Office Suite (Excel, Word, Access, PowerPoint, Internet, Outlook express)•••••Bookkeeping, Simply Accounting•••••EMPLOYMENT HISTORY•••••Administrative Assistant ••••• - •••••
Drouillard Place, Windsor, ON •••••Prepared spreadsheets, prepared flyers for monthly events
Operated faxed, typed, photocopied and other office equipment•••••Scheduled appointments, greet clients and referred them to staff or program•••••Maintain records, Enter data answered multi-lined switch board•••••Program Assistant (Contract position) - •••••
Womens Enterprise Skills Training (WEST), Windsor, ON•••••Maintained accurate record of files •••••Answered multi-lined switchboard, Replied routine letters•••••Provided general information regarding courses of study and duration•••••Updated mailing address and contacted former participants to track current situation•••••Operated photocopier, fax, printer, scanner, computer•••••Library Assistant (Contract position) - •••••
University of Windsor, Windsor, ON•••••Customer Service Representative/Cashier - •••••
National Trade Center Canada, Toronto, ON•••••Supervisor/Assistant, Public Works Department ••••• - •••••
Dhaka, Bangladesh•••••Disciplined, coached and managed ••••• staff members•••••Organized meetings and prepared the minutes of the meetings•••••Worked as an arbitrator and mediator•••••Maintained liaison between head office and field•••••VOLUNTEER EXPERIENCE•••••Drouillard Place, Windsor, ON ••••• •••••
City of Windsor, Windsor ON - •••••
Prepared summary•••••Researched and collected data via Internet and wrote report•••••EDUCATION AND TRAINING•••••Bookkeeping, Simply Accounting Certificate •••••
Academy of Learning Carrier & Business College, Windsor, ON•••••Computer Certificate •••••
St. Clair College of Applied Arts & Technology, Windsor, ON•••••Internet Research Techniques •••••
Net Success Inc., Windsor, ON•••••Bachelor of Science University of Dhaka, Bangladesh•••••REFERENCES Available upon request