Objective To begin a long term career with a successful employer.
Skills•••••Type ••••• WPM, Excellent at multi-tasking and a fast learner.
Education Arkansas Northeastern College
May ••••• Associate in Applied Science Office Technology
Certificate of Proficiency Medical Transcription
Office Coordinator Higginbotham Family Dental
May ••••• Present
Coordination of all office duties.
Verify, file and post all insurance including Arkansas Medicaid.
Schedule patients and answer all questions.
Fully responsible for production schedule and goals
Responsible for making sure all things are completed to make the day run smoothly.
Financial Coordination for patients understanding of insurance benefits.
Collection of all balances due. I have an average monthly collection rate at •••••%.
Electronic claim processing and electronic statement processing.
Dentrix Programs used daily G2, G3 and G••••• Some knowledge in Patterson Eagle Soft.
Confirming patient appointments as needed.
Ability to do all front desk assignments and fill in for any employee.
Patient Service Representative MedSource DME
March •••••Septemeber ••••• Managed a daily patient database of approximately ••••• patients.
Educated patients in the importance and use of their diabetic supplies.
Fitted patients for shoes in the office and on location at seminars.
Contacted Physicians on a daily basis for supply prescriptions.
Traveled as needed to assist in the set up and function of seminars.
Followed up with patients on their supply needs.
Contacted Medicare daily for benefits.
Entered patient information into the MediSoft program.
Assisted as needed in shipment of supplies.
Jim Stevenson ••••• Former Owner, MedSource-DME
Velenda Sparkman ••••• Co-Worker, Higginbotham Family Dental
Deanna •••••••••• Secretary, Gosnell Schools