Office Manager

OBJECTIVE:
To further my professional career using the diversified skills and abilities that I have acquired, which benefit the agency as well as the public.

WORK EXPERIENCE:

The Pub & Restaurant Dates Employed: •••••/•••••Present
••••• Lincoln Square Salary: $ ••••• / Hr.
Gettysburg, PA ••••• Hours per Week: •••••
USA

OFFICE MANAGER
Perform management responsibilities for restaurant owner by composing and preparing a variety of written materials
Responsible for all personnel aspects of •••••+ employees including payroll records, health insurance & disciplinary action letters according to management policies; entering payroll for all employees and scheduling.
Work with other managers to train and schedule all employees
Improved and edited the Employee Handbook.
Reconcile daily cash register drawer, prepare and deliver bank deposits.
Prepare and submit income and expense reports for owners review.
Attend weekly management meeting taking notes to be sent to all managers in attendance
Supply Ordering Office which maintains proper records and follows applicable regulations in performance of this position. Order office supplies and chef uniform procurement using company issued credit card.
Arbitrate requests for information to resolve credit card reconciliation discrepancies.
Performed new employee orientations
Revise menus according to past sales and customer suggestions as well as repricing each year
Present information at manager and employee meetings, including follow up on past ideas
Conduct one on one employee meetings for disciplinary purposes
Other clerical duties as assigned include: Independently screen calls and visitors
Supervisor: Lisa Grim Phone: •••••






Franklin Co. MH/MR, D&A Program Dates Employed: •••••/•••••/•••••
Franklin Farm Lane Salary: $ ••••• / Hr.
Chambersburg, PA ••••• Hours per Week: •••••
USA

ADMINISTRATIVE OFFICER
Verified confidential client service and treatment codes with county case-workers prior to entering into county eligibility system. Provided administrative and supporting functions.
Acted as liaison between the assigned departments, i.e., the Department of Aging, Nursing homes, Drug & Alcohol Treatment Centers, County Fiscal Planning, Human Resources, Information Technology and RBA Systems.
Assisted the Administrator with a variety of projects.
Supervised 5 clerical staff.
Performed duties with little or no supervision.
Supervisor: Kelly Goshen, Administrator, Phone: •••••



Gettysburg Area School Dist. Dates Employed: •••••/•••••/•••••
Biglerville Road Salary: $ ••••• / Hr.
Gettysburg, PA ••••• Hours per Week: •••••+
USA

CAFETERIA WORKER/CASHIER
Cashier work, receive money from students and apply it to their accounts.
Daily cash reconciliation of drawer
Setting up and closing down lines, assisting in baking
Other duties as assigned by Kitchen Manager
Supervisors Name: Karen Beamer, Phone: •••••


Maryland State Police Dates Employed: •••••/•••••/•••••
••••• Reisterstown Road Salary: $ ••••• / Hr.
Pikesville, MD ••••• Hours per Week: •••••
USA

OFFICE SECRETARY III-STENO AND ADMINISTRATIVE ASSISTANT
Supported Bureau Chief in an administrative capacity by acting as liaison between the MSP and other public officials.
Supervised and delegated duties to ••••• secretaries.
Maintained, improved and reorganized an extensive filing system within and according to bureau policy and procedure.
Scheduled bureau chiefs meeting notifying all those in attending.
Performed daily dictation using Gregg Shorthand and transcription and prepared meeting notes/letters for review by department chief prior to signing.
Screen calls and visitors to the office.
Prepared travel authorizations and vouchers for State Police employees.
Streamlined clerical operations to improve efficiency within the bureau.
Performed duties with little or no supervision.
Supervisors Name: Lt. Col. James Harvey, Phone: •••••

Maryland Motor Vehicle Administration Dates Employed: •••••/•••••/•••••
Ritchie Hwy. Salary: ••••• to ••••• / Hr.
Glen Burnie, MD ••••• Hours per Week: •••••
USA

CLERK TYPIST, CLERK TYPIST II, CLERK TYPIST III, OFFICE SECRETARY I, OFFICE SECRETARY II - STENO
Daily dictation, using Gregg Shorthand and transcription of meeting notes and letters.
Maintained files within Administrative Adjudication while a Steno Clerk and helped supervisor competently handle customer relations in person and via correspondence.
Performed daily dictation, typing, filing and general secretarial duties to efficiently serve the public
Supervisors Name: Irene Shaw, Phone: •••••


EDUCATION:

Northeast Senior High School
Pasadena, MD US
High School Diploma 6/•••••


SUPPLEMENTAL INFORMATION:

TYPING SKILLS of •••••+ wpm
SHORTHAND / DICTATION SKILLS of ••••• wpm
Valid PA drivers license #•••••, exp: May •••••

Office Machine Operation: Computer, Typewriter, Copy machine, Electronic Cash register usage, Inventory counting scale, Postage meter, Folding machine, Paper shredder and cutter, Microfiche viewer, Facsimile machine, Filing and correlating, Dictaphone usage, Document scanner.

Additional Skills: Computer software usage (Excel, Microsoft Word, Outlook Express), Accurate data entry, Multiple line telephone usage, Paging system usage, CB & •••••way Radio usage, Maintain retrievable data, Statistical record keeping, Numerical and subject cataloging, Express priority packages.


ADDITIONAL INFORMATION:

With years of experience, Im confident that I possess all required qualifications to perform the job and the motivation and ability to learn additional specific agency policies and procedures.

•••••+ years secretarial-clerical related experience within MD State Government
9+ years administrative support to Bureau Chief within MD State Police
4+ years administrative/supervisory experience within Franklin County (PA)
Human Services Division
5+ years managerial experience for privately owned restaurant


REFERENCES available upon request