Office professional/customer service

Blue Cross Blue Shield Surfside Beach, SC
Team Trainer
&#•••••; Trained people in customer service. Researched training material on the internet. Collaborated on original training material. Scheduled training classes and trainers.
CAIII
Answered incoming calls about claims. Researched government policies. Keyed in resubmitted claims.
CAII
Keyed claims as needed. Researched questions on claims by phone or letter.
CAI
Keyed medical claims into the system. Called providers with claim questions.

••••• Belk Department Store Myrtle Beach, SC
Sales Associate
Rang up sales, helped customers, merchandised new items.

••••• Peebles Department Store Myrtle Beach, SC
Sales Associate
Rang up sales, helped customers, merchandised new items.







EDUCATION
••••• Coastal Carolina University Conway, SC
Bachelor of Arts, English
&#•••••; Member of Sigma Tau Delta, the English Honor Society

••••• Myrtle Beach High School Myrtle Beach, SC
Named Outstanding Female English Student
SUMMARY OF QUALIFICATIONS
I have spent most of my professional career either on the computer or in customer service.
VOLUNTEER EXPERIENCE
MOMS Club of Conway, President •••••
MOMS Club of Winchester West, Secretary •••••, Treasurer •••••
Nursery Director, Langston Baptist Church, •••••
Nursery and Preschool Director, Calvary Baptist Church, •••••present
Childrens leader, Bible Study International, ••••• and •••••