RESUME
SUMMARY
Conscientious administrative professional with over ••••• years of experience in the Financial and Airline Industries. Educational background combined with additional experience in Banking and Media Syndication provides broad base for highly developed interpersonal and customer service skills resulting in the ability to work effectively as a team player. Interests include developing skills in human resources, training, event planning, marketing and counseling programs.
PROFESSIONAL EXPERIENCE
PAYSOURCE, INC, Huber Heights, OH••••• ••••••••••
Human Resource/Administrative Assistant Midnite Express, Inc. Inglewood, CA (Job Site)
Employment verification and demanding payroll duties
General Human Resource duties:
Completed paperwork for new hires in system and completed forms and or submitted employee changes, new hires with information on date of hire, dept, rate of pay; terminations; change in status or pay rate.
Conducted employee drug screening, assigned employee badges, and distributed company uniforms
Event Planning and General Office duties
Scheduled interviews for Human Resource Manager and Management Team
General purchasing duties
INNOLOG (INNOVATIVE LOGISTICS TECHNIQUES, INC), McLean, VA •••••
Administrative Assistant SASR - Strategic Airport Security Rollout Los Angeles, CA
Temporary contract, providing operations support for federally mandated homeland security rollout force with temporary headquarters located at a hotel local to Los Angeles International Airport.
Primary point of contact for screening forces, providing support services to all agencies involved with the project that include: customer service (Help Desk), hospitality service, maintaining work hours in FAST (Field Asset System for Tracking) database system, uniform distribution, and the documentation of the programs processes.
EDS (ELECTRONIC DATA SYSTEMS), El Segundo, CA••••• ••••• •••••
Administrative/Project Management Assistant - Southern California Solution Centre/Airlines
Provided daily support for approximately ••••• EDS employees and their managers. Directly involved with 2 managers and their teams. Acted as a backup for other administrative assistants.
Verified accuracy for billable client weekly hours using Planview and PMR employee time recording systems and email reports to managers.
Reset/Change passwords for employees.
Coordinated events and schedule employee, manager, and client meetings.
Maintained office supply inventory.
Set up conference call accounts for managers.
Organized travel arrangements for staff and submit paperwork to travel office for processing.
Responsible for the production of employee travel badges.
Enrolled managers into internal training classes.
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EDS (ELECTRONIC DATA SYSTEMS), CONT.
Liaison for the office, to vendors, facilities department, and security staff regarding office concerns.
Updated employee information database and supply manager with weekly status report.
Processed EDS employees immigration paperwork.
Submitted documentation for export shipment processing.
Use of CAS (Corporate Administrative Systems) to log employee status.
Effectively handled confidential files and information.
TRANSALLIANCE, El Segundo, CA••••• ••••• •••••
Administrative Assistant / EFT (Electronic Funds Transfer)
Processing and Information Technology
Responsible for the daily office support services for the Electronic Commerce Division including expense reimbursements, vendor payments, check requests, file maintenance, office organization and phone coverage.
Scheduled new employee reception and prepared new-hire materials.
Supervised temporary reception personnel.
Tracked employee time sheets, leaves of absence, vacations.
Provided HR support as primary point of contact for employees.
Issued on-line user passwords for access to system applications.
Responsible for interoffice billing for all client-training services.
Coordinated all vendor services: temporary agencies photocopy repairs, medical supplies, office supplies, and computer and telephone systems.
Updated and distributed internal phone lists, emergency employee listings, and client lists on a monthly basis.
Processed client requests and made database changes.
Worked with management to maintain company safety standards and implement company procedures.
BANK OF AMERICA, Los Angeles, CA••••• ••••• •••••
Administration Secretary Specialist, Trust Department
Assistant to Senior Trust Officer
Identified and solved operational problems and errors.
Maintained and audited trust accounts.
Provided client relations for banking services.
EDUCATION
Bachelor of Arts; Psychology - California State University, Northridge, CA
PROFESSIONAL DEVELOPMENT
Beta Sigma Phi - Member - 3 years
Event Planning Class ••••• - Los Angeles, CA
* Microsoft Office ••••• - L A Regional Occupational Program (•••••)
Accounting Certificate - Culver City Adult School
Corporate Administration System Training for Surrogates EDS, El Segundo, CA
National Computer Training Classes - West Los Angeles, CA
How To Excel As An Administrative Assistant - Fred Pryor Seminars
Experienced in planning and hosting catering corporate events.
Volunteered for "Friendly Visitor" program for seniors.
COMPUTER SKILLS
Microsoft Office •••••: Word, Excel, Power Point, and Access